Viber is a cross-platform instant messaging and voice over IP application operated by Japanese multinational company Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

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Complaints Overview

24 hours 2 reports (-50% change)
7 days 10 reports (+400% change)

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Recent Viber Issues

Sharan (@buddhaletina)

@Viber Hello. My phone number has been targeted as spam because I deactivated my Viber account for several months and reactivated today. Your support doesn't give me any details. How can I unblock my number? Thank you
posted 3 hours ago

Gök Mer (@tugok)

You blocked my #Viber account out of the blue claiming it is #spam Now I want back my outstanding balance in my account but you ignore my request. @Viber Send my money back @RakutenJP @Rakuten I thought a #Japanese company would be more trustworthy but clearly I’m mistaken.
posted 14 hours ago

Sharan (@buddhaletina)

@Viber @ViberHelp - officially THE WORST support system I have ever witnessed. I paid you a month of Viber Plus to access your "LIVE SUPPORT" with "friendly support agents" - all I got was mobile unfriendly @Zendesk chat with another bot asking me to input my data, which I did...
posted 1 day ago

Mongolia Insider (@MongoliaInsider)

The Government of Mongolia has accused the former president of money laundering, citing a Viber chat between him and his close allies. The chat allegedly discusses a $13 million transaction. @Viber is possible for a government to encrypt messages between Viber users.
posted 1 day ago

Maharani Mandodari (@Mahalankeshwar2)

@DelhiHighCourt let WhatsApp go out of India, this anyway is their largest market, it will be their loss, we will start using @Viber @signalapp @telegram and homegrown apps. @WhatsApp is anyway the least secure app which keeps metadata and sleuths read chats using it.
posted 1 day ago

₍ఠ ͜ఠ₎ (@0_3__6___9_0_3_)

@Viber needs to look into this. Looks like Mongolian corrupt police is claiming that they managed to hack into people’s accounts. We need official explanation.
posted 1 day ago

Gök Mer (@tugok)

You blocked my #Viber account out of the blue claiming it is #spam and you also claim that it is irreversible (what a tech firm!) Now I want back my outstanding balance in my account but you ignore my request. @Viber Send my money back @RakutenJP @Rakuten @USCPSC
posted 2 days ago

Odko (@odbayare)

@Rakuten Is it possible for law enforcement authorities pf any country to crack down your product @Viber and read other people’s private messages?
posted 2 days ago

Pat (@earthtofrancia)

Para kayong tanga mag flag ng alleged "spam" account enoh, kung kailan importante leche @Viber
posted 3 days ago

voicesz (@voicesz_)

just spent an hour toggling off the access for all ads providers to my data @Viber ofc, there's no disable all functionality, why would there be :).. had to literally go through 600+ providers fuck you @Viber
posted 4 days ago