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Verizon Communications, Inc., is an American multinational telecommunications conglomerate and the largest U.S. wireless communications service provider as of September 2014, and a corporate component of the Dow Jones Industrial Average

Overview

21 reports
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172 reports
+66% change
 
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Recent Verizon Issues

Dustin Morgan
Dustin Morgan
@Verizon mii left chat without helping me resolve my issue second agent brushed off my stolen money
posted 2 hours ago
Gordon Sinclair
Gordon Sinclair
@Verizon @VerizonSupport I am truly appalled at the level of service I’ve received tonight from your team. All I needed was an eSIM for my new device. 3 hours 2 live agent (1. Who was very disrespectful) chats and 3 disconnected calls. I have no working phone. #dobetter
posted 6 hours ago
Shenellica Bettencourt
Shenellica Bettencourt
@Verizon It takes a LOT to make me mad. Like genuine anger? A lot. So, like I said, make sure you got every credit & discount plan available to offer and apply to our account for the foreseeable future & beyond.
posted 6 hours ago
Shenellica Bettencourt
Shenellica Bettencourt
It's one thing to fall victim to a scam call. It's another thing for a @Verizon employee from the documented customer support line to CONFIRM the info said scammer called about. I hope yall get some good sleep bc yall gon be hearing from me 8am est SHARP until yall rectify this.
posted 7 hours ago
Just Hoist It
Just Hoist It
@Verizon @VerizonSupport customer here of 15 years. You've cost my business thousands in the last week. I will provide support ticket numbers and screen shots if requested. I'm switching carriers unless you rectify the situation.
posted 7 hours ago
CeleryRude
CeleryRude
@Verizon I’ve now spent literal hours on the phone with you trying to fix an issue. i’ve been shuffled from department to department and now i have to go to a store! i hope it’s not another waste of my time.
posted 11 hours ago
The Black Samantha Jones
The Black Samantha Jones
Yall know yall lie bad. Them bills are NOT no the same every month, @Verizon. That's why I left.
posted 11 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@francinewitte @Verizon @Equifax And I received three notices from @Equifax that @verizon had been denied access to my credit report. I thought that was that. But Verizon went ahead and created the new account anyway. So what's the purpose of locking my credit report?
posted 12 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@VerizonSupport I spent an hour and 15 minutes talking with people in four departments AND a fraud supervisor, and no one can explain why a @Verizon employee was allowed to create an account and sell a phone despite being blocked 3x from accessing my credit report. You can't help.
posted 12 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@francinewitte @Verizon @Equifax I received a bill from Verizon with my name and address, and an account I never set up.
posted 12 hours ago
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