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Verizon Communications, Inc., is an American multinational telecommunications conglomerate and the largest U.S. wireless communications service provider as of September 2014, and a corporate component of the Dow Jones Industrial Average

Overview

19 reports
-20% change
173 reports
+72% change
 
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Recent Verizon Issues

Shenellica Bettencourt
Shenellica Bettencourt
@Verizon It takes a LOT to make me mad. Like genuine anger? A lot. So, like I said, make sure you got every credit & discount plan available to offer and apply to our account for the foreseeable future & beyond.
posted 3 hours ago
Shenellica Bettencourt
Shenellica Bettencourt
It's one thing to fall victim to a scam call. It's another thing for a @Verizon employee from the documented customer support line to CONFIRM the info said scammer called about. I hope yall get some good sleep bc yall gon be hearing from me 8am est SHARP until yall rectify this.
posted 3 hours ago
Just Hoist It
Just Hoist It
@Verizon @VerizonSupport customer here of 15 years. You've cost my business thousands in the last week. I will provide support ticket numbers and screen shots if requested. I'm switching carriers unless you rectify the situation.
posted 4 hours ago
CeleryRude
CeleryRude
@Verizon I’ve now spent literal hours on the phone with you trying to fix an issue. i’ve been shuffled from department to department and now i have to go to a store! i hope it’s not another waste of my time.
posted 8 hours ago
The Black Samantha Jones
The Black Samantha Jones
Yall know yall lie bad. Them bills are NOT no the same every month, @Verizon. That's why I left.
posted 8 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@francinewitte @Verizon @Equifax And I received three notices from @Equifax that @verizon had been denied access to my credit report. I thought that was that. But Verizon went ahead and created the new account anyway. So what's the purpose of locking my credit report?
posted 9 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@VerizonSupport I spent an hour and 15 minutes talking with people in four departments AND a fraud supervisor, and no one can explain why a @Verizon employee was allowed to create an account and sell a phone despite being blocked 3x from accessing my credit report. You can't help.
posted 9 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
@francinewitte @Verizon @Equifax I received a bill from Verizon with my name and address, and an account I never set up.
posted 9 hours ago
randee lerman
randee lerman
@Verizon We are being charged for a line that is not ours. Talked to customer service and dm'd @VerizonSupport . No help from either. How do we get this resolved?
posted 9 hours ago
Megan @ Sugar Pig
Megan @ Sugar Pig
BEWARE. @Verizon allowed someone to open an account and purchase an iPhone in my name EVEN THOUGH I have a lock on my credit through @Equifax and Verizon's request to access my credit report was denied. #fraud
posted 9 hours ago
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