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TXU Energy Outages

Energy Future Holdings Corporation is an electric utility company headquartered in Energy Plaza in Downtown Dallas, Texas, United States.

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Complaints Overview

24 hours 1 reports (+100% change)
7 days 6 reports (+20% change)

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Recent TXU Energy Issues

k8e (@picklestealer)

@txuenergy hi @txuenergy we have a power outage here in Waco! Estimate on when we’ll be up & running again? #poweriutage #waco #northwaco
posted 2 hours ago

Greg Chisholm (@TheBonnExp)

@txuenergy you guys are tossing me around like a used mattress. I’ve done everything you asked, still can’t access my account through your app or website, what do I do next?
posted 3 days ago

Greg Chisholm (@TheBonnExp)

@txuenergy I have talked to your reps and I have confirmation emails that my account is valid, yet nothing. Impossible to login to your server and my account. First month with you guys , not good.
posted 3 days ago

Juan Rodriguez (@jrod78415)

@txuenergy @TXAG @KXAN_News @CentralTexasBBB your customer services didn't help. not helpful at all and really I don't appreciate that they just repeated what I already knew. and couldn't explain how my bill went up when I wasn't even home. especially when I stop using my Heater past 5 months.
posted 5 days ago

Juan Rodriguez (@jrod78415)

@txuenergy @TXAG @KXAN_News @CentralTexasBBB I sent the information I sent it again on another emailed account just In Case you didn't get it. I'm still waiting for a response for these egregious bills.
posted 5 days ago

Juan Rodriguez (@jrod78415)

@txuenergy @TXAG @KXAN_News @CentralTexasBBB I sent the information when do you expect to see the issue.
posted 5 days ago

Craig (Gulf Coast Cards And Collectibles) (@Ht0wnTexan)

@txuenergy @50Pipz @peterlikesgyros You don’t provide a plan that does that. You don’t care how much I produce during the day you still charge my for everything I use once the sun goes down even though I produce during the day more than I use day and night combined. Do not mislead people here.
posted 1 week ago

Craig (Gulf Coast Cards And Collectibles) (@Ht0wnTexan)

@ColbyWest3 @SarcasticSham @50Pipz @peterlikesgyros @txuenergy There are no plans available that benefit those with solar systems installed in their homes. If there was even one that offset my cost to even get close to what I paid before solar I would be ecstatic.
posted 1 week ago

Colby West (@ColbyWest3)

@Ht0wnTexan @SarcasticSham @50Pipz @peterlikesgyros @txuenergy Can you change to a more friendly energy distributor and solar rate plan? It’s been a while since I looked at Texas but there used to be a few that offset the generation charges, not necessarily all of the delivery charges.
posted 1 week ago

Craig (Gulf Coast Cards And Collectibles) (@Ht0wnTexan)

@50Pipz @peterlikesgyros @txuenergy I am set up through @txuenergy as well. Since switching to solar my monthly energy cost is now 2-3x what it was before factoring in the loan payment on the solar system & still paying the utility company. Mind you I create more electricity than I consume.
posted 1 week ago
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