Holy shit @StGeorgeBank "support" makes me seethe
Get an SMS saying something wrong with application, fix it online but no link. Use the links I know, says still processing
Chatbot tells you to call customer support. Phone bot says use online banking but I'm not a customer yet
@StGeorgeBank have an interesting approach to complaint handling.
The online form is deprecated so it can’t be used.
The complement form used to complain about the complaint form will get so many identity verify questions you can’t be verified.
Hopeless bank - avoid!
So the ‘compliment’ I had to use to tell @StGeorgeBank their complaint form wasn’t working actually resulted in the complaint form being fixed!
Used it to complaint about the ridiculous (punitive) level of identity checking required to discuss that complaint, which didn’t happen.
@Westpac#auspol@StGeorgeBank@AFCAuthority
Please forward to Mr Adrian Ahern, customer advocate.
St G scams team blocked my sending funds to my broker, saying they were looking after my best interests?
Please reverse this decision asap.
@StGeorgeBank This would explain the total indifference expressed by your scams team representative in unilaterally preventing me from conducting my personal business with my broker.
Meanwhile the price of bitcoin is steadily increasing as I write.
@StGeorgeBank I refuse to allow you to bury this discussion by turning it into a private discussion. I have still not received a reference no. for the initial complaint/discussion with your scams team.
I now believe the person who is stalking me has initiated my online banking closure.
@GregLuntX Guys, you don't get it, it's all a scam. My Australian bank @StGeorgeBank says so. That's why they prevent all customers from transferring funds to purchase $qnt