SoundCloud is an online audio distribution platform based in Berlin, Germany that enables its users to upload, promote, and share their originally-created audio.

Problem with Soundcloud?

Complaints Overview

24 hours 2 reports (-77% change)
7 days 32 reports (-11% change)

Got issues or have something to share about Soundcloud?

Recent Soundcloud Issues

Lapin Dupre (@lapinduprejk)

@SCsupport your support is sending automated messages to an issue that was created by your own system. My ticket number is 2870162.
posted 7 hours ago

(@CM_Febby)

Hello @SCsupport, the tracks I move to my Playlist are not downloading via Wi-Fi for offline use. I have SoundCloud GO +. This has been happening for a couple of weeks now. I figured with your last update, it would fix the problem, but it hasn't. Any suggestions? Thanks.
posted 14 hours ago

Lapin Dupre (@lapinduprejk)

@SCsupport My account have been banned for no reason at all, it's not only me. I saw lots of people getting their account banned for no reason at all. What's happening with soundcloud?
posted 1 day ago

Eric Lavién (@ericLavien)

@SCsupport Hi. I'm on Next Pro and I chose you as a platform but there's a lack of communication when having issues. I opened a ticket, had to do a follow up on that ticket to get a reply instead of an automated response. I'm still waiting for a bit of communication with my latest release.
posted 1 day ago

Peter Favinger (@MastaPFav)

@SoundCloud why did you force dark mode onto users? There is no option to remove it. I don't want to use it, @SCsupport give back the option to deactivate dark mode
posted 1 day ago

Duff Radio (@DuffRadio)

@SCsupport My Soundcloud Artist account has been banned from monetizing tracks. Is there any way I can get a second look at this? I have been a customer for 10 years and would like to continue to have the opportunity to contribute positively to the platform. Thanks
posted 1 day ago

(@halfaced)

@SCsupport the shuffle on desktop dont work for shit
posted 1 day ago

Peter Favinger (@MastaPFav)

@SCsupport I used SoundCloud this morning and then just like ten minutes my account has switched the app to using dark mode and there is no option in settings to remove dark mode??
posted 1 day ago

Trebor (@Trebor_1872)

@SCsupport really need to give us the option to take the app off dark mode. The new layout is woeful.
posted 1 day ago

Lenny (@realbass_)

@SCsupport My release was taken down without any notice or email, I don't know what to do now as the release date is soon. Could you please look into it? Ticket number is 2866654
posted 1 day ago