Scottish Power Outages

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Recent Scottish Power Issues

solera66

@SP_EnergyPeople Why do you keep asking for a meter reading on a smart meter that isn’t working and has been reported to you? Engineer booked - hopefully they turn up this time but another estimated bill as a result of your poor service.

posted 10 hours ago

AndyG

@ScottishPower @SP_EnergyPeople @SPEnergyNetwork @iberdrola What's the point? Your CS is deplorable. I'm still waiting on a working smart meter which hasn't worked since January 2023. Due to this not working I am unable to change supplier as it cannot be detected as a smart meter and I need to contact my supplier who do nothing.

posted 14 hours ago

Tracey Cowley

@SP_EnergyPeople is your top up facility working now ?? Tried to top up 2 X now - payment from my bank x 2, but top up not working. Loathe to try again unless working.....

posted 14 hours ago

Tracey Cowley

@SP_EnergyPeople Ok. However I have had 2 x £20 taken from my account that hasn't registered. When will this be refunded?

posted 14 hours ago

Chris Crook

@SP_EnergyPeople Can I get some help? Ive been waiting over 2 weeks for my account to be rebilled yet you still send collections letters

posted 16 hours ago

JK Green

@SP_EnergyPeople I have resolved this but I wish to make a formal complaint in relation to your handling of the matter I would like you to review the phone call that was made to you before my departure back in September 2023

posted 18 hours ago

Linda

@SP_EnergyPeople My complaint no: 8394718715/30 was closed to my satisfaction when I received a call saying I would receive bills every 28 days. This was never confirmed by email and has not happened. To say I am disgusted with the customer service is an understatement.

posted 19 hours ago

Annie Bayliss

@SP_EnergyPeople I have had an email saying I need to replace my meter with a smart meter, implying I have no choice. I do not want a smart meter and I am not compelled to have one.

posted 19 hours ago

Jo Rose

I'm calling @BBCWatchdog with regards to @SP_EnergyPeople treatment of an 84 year old woman with physical disabilities. I'm sure they'd find incorrect billing, threatening debt collection on a bill in dispute and terrorising her so much she almost had a heart attack interesting

posted 19 hours ago

Will

@SP_EnergyPeople Have requested full disclosure on number of occasions as a family, maybe a dozen times? You failed. You’re a billion pound company .. so excuse me if I go tell you to fuck your self .. scum as far as I’m concerned … elderly vulnerable adult. See you in court you thieves.

posted 3 days ago

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