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Scottish Power is an energy provider and is owned by the Spanish energy firm Iberdrola.

Overview

2 reports
-66% change
22 reports
-48% change
 
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Scottish Power Outages

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Recent Scottish Power Issues

nicola
nicola
@SP_EnergyPeople very very keen to get me on DD this week What’s the crack? My reckoning worth paying a little extra for payment as used than racking up hundreds surplus in their bank account
posted 23 hours ago
Geeeeezzzzz
Geeeeezzzzz
@SP_EnergyPeople More than three weeks since this and the DM promising a call within 5 days and as expected no further contact, incredible that a company can get away with this. Please just let me pay the bill and switch to a decent company.
posted 23 hours ago
kaphc
kaphc
@SP_EnergyPeople Your "support" is the least supportive I have ever come across. Your "help" is actually shameful for an energy supplier. You need to be held accountable for the damage you do to elderly and vulnerable customers.
posted 1 day ago
Rachel Turnbull
Rachel Turnbull
@SP_EnergyPeople Is it at all possible that somebody from SP customer service will phone me as I've been told they would do? Most recently it was to be on 16th April. This is to discuss a complaint which has been ongoing for almost 5 years.
posted 1 day ago
Muntazir e Mahdi
Muntazir e Mahdi
@SP_EnergyPeople Pls provide UK number of your customer care team as your customer centre based in India is taking me around in circles. As your customer it is our right to get our concerns and complaints properly dealt by @ScottishPower . Will @ofgem wake up and investigate please
posted 1 day ago
Davie MacLean
Davie MacLean
@SP_EnergyPeople - can someone contact me? Your trying to take money from my mothers account who passed away 2 years ago. The smart meter has zero usage yet your sending me the bills for over £200 for 2 months
posted 1 day ago
MisdeMina
MisdeMina
@SP_EnergyPeople Why do you have me registered as having a prepaid meter? Now I cannot easily change suppliers. I know how to speak to your rude agent to get that changed
posted 1 day ago
Muntazir e Mahdi
Muntazir e Mahdi
Just recorded electric and gas meter reading via mobile app to @SP_EnergyPeople and within 15 minutes an overdue payment email has arrived. In the absence of robust accountability by the @ofgem the @ScottishPower has got a free hand to manipulate customers
posted 1 day ago
MisdeMina
MisdeMina
@ScottishPower @SP_EnergyPeople thanks to your terrible customer service agent you lost me as a customer today, chat will follow at how bad this person was
posted 2 days ago
WaterInMyOtter
WaterInMyOtter
@SP_EnergyPeople I tried putting £20 onto my electric meter via the app on the weekend and got an error, so I tried a couple of times more; still no success. I just checked my banking app and, despite my meter not being topped up, I have been charged for all three £20 payments.
posted 2 days ago
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