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Scottish Power is an energy provider and is owned by the Spanish energy firm Iberdrola.

Overview

5 reports
+400% change
30 reports
-16% change
 
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Scottish Power Outages

Scottish Power Outages Map

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Recent Scottish Power Issues

Davie MacLean
Davie MacLean
@SP_EnergyPeople - can someone contact me? Your trying to take money from my mothers account who passed away 2 years ago. The smart meter has zero usage yet your sending me the bills for over £200 for 2 months
MisdeMina
MisdeMina
@SP_EnergyPeople Why do you have me registered as having a prepaid meter? Now I cannot easily change suppliers. I know how to speak to your rude agent to get that changed
posted 1 hour ago
Muntazir e Mahdi
Muntazir e Mahdi
Just recorded electric and gas meter reading via mobile app to @SP_EnergyPeople and within 15 minutes an overdue payment email has arrived. In the absence of robust accountability by the @ofgem the @ScottishPower has got a free hand to manipulate customers
posted 14 hours ago
MisdeMina
MisdeMina
@ScottishPower @SP_EnergyPeople thanks to your terrible customer service agent you lost me as a customer today, chat will follow at how bad this person was
posted 20 hours ago
WaterInMyOtter
WaterInMyOtter
@SP_EnergyPeople I tried putting £20 onto my electric meter via the app on the weekend and got an error, so I tried a couple of times more; still no success. I just checked my banking app and, despite my meter not being topped up, I have been charged for all three £20 payments.
posted 21 hours ago
Igor von Rottenkrotch
Igor von Rottenkrotch
@brettman @SP_EnergyPeople I wouldn't touch scottish pointless with a barge pole, after almost 4 years of stress, being messed around, lied to, falsely charged, I had to go through @ofgem and @CitizensAdvice to finally get away from them! AVOID.
posted 1 day ago
solera66
solera66
@SP_EnergyPeople Why do you keep asking for a meter reading on a smart meter that isn’t working and has been reported to you? Engineer booked - hopefully they turn up this time but another estimated bill as a result of your poor service.
posted 2 days ago
AndyG
AndyG
@ScottishPower @SP_EnergyPeople @SPEnergyNetwork @iberdrola What's the point? Your CS is deplorable. I'm still waiting on a working smart meter which hasn't worked since January 2023. Due to this not working I am unable to change supplier as it cannot be detected as a smart meter and I need to contact my supplier who do nothing.
posted 2 days ago
Tracey Cowley
Tracey Cowley
@SP_EnergyPeople is your top up facility working now ?? Tried to top up 2 X now - payment from my bank x 2, but top up not working. Loathe to try again unless working.....
posted 2 days ago
Tracey Cowley
Tracey Cowley
@SP_EnergyPeople Ok. However I have had 2 x £20 taken from my account that hasn't registered. When will this be refunded?
posted 2 days ago
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