Optus Mobile Network Outages in Sydney
Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.
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Overview
Optus Outages Map
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Recent Optus Issues
So. @Optus is currently attempting to tell me that the ongoing âweekdayâ network service degradation issues which occur between 2:30 pm and 4:00pm are my fault due to a âlack of line of sight to the network towersâ. ⊠because clearly my apartment moves between these times :/
David Wilson
Youâve done it again @Optus @optus_help after over an hour on the phone 2 weeks ago to resolve a billing issue where I was getting double-charged for 3 monthsâŠand I was told it had been fixed and my account would go into creditâŠIâve just been double-charged AGAIN
James Bing
So sick of companies having an Australia presence, do all the virtue signalling including for those who can't pick one of the 2 biological sexes or who don't want to celebrate Australia Day but who then ship Australian jobs to overseas call centres, to morons! #Amazon! #Optus!
Six Drink Amy
@optus_help @Optus Restarting my phone helped! How did I not think of the good olâ âturning it off and on againâ thing
AayJayT
@optus_help @Optus I received a bill yesterday for $79.23 so the $10 discount has been removed, not extended. In calling today to clarify, I spent 45 mins on the phone to be advised that the 12 month offer can't be applied. I was mislead on the first call and the 12 month offer wasn't correct.
AayJayT
@optus_help @Optus I was offered 2 months free but am still very frustrated that I was mislead initially and had to spend another 45 minutes on the phone. The person I spoke to was not clear about the situation and kept me on hold for a long time. Not a very good example of customer service.
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