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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

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Recent Optus Issues

Anny Sims
Anny Sims
@Optus Hi Phil! One of your staff DM'd me and said they were fixing it immediately then stopped responding and it's still unfixed so??
posted 5 hours ago
Anny Sims
Anny Sims
@Optus It's now been a week @Optus and I'm still sitting here with nothing fixed. This is grossly incompetent.
posted 20 hours ago
Rebecca Smedley
Rebecca Smedley
@Optus Thanks, I called and spoke to someone yesterday who sorted it out for me.
posted 1 day ago
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@Optus I want to cancel and do it in store
posted 1 day ago
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@Optus I only have a temporary number
posted 1 day ago
Prem Vasudevan
Prem Vasudevan
@Optus Hi team. Trying to track down the following order: T11505533706907. Placed it on Saturday. Still no word.
posted 2 days ago
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@optus I've been waiting for the status of my order since Saturday. I just want to cancel it and do it in store instead. No one's answering!
posted 2 days ago
Anny Sims
Anny Sims
@Optus Hi Gen! I'm still unconnected to any plan/service at the moment and really unhappy about it. My order number is T91505492332670 !
posted 2 days ago
OZloop
OZloop
@Optus What has happened to your customer service? A four hour run around, told problem will be fixed - didn't happen. Then told lies.
posted 2 days ago
Rebecca Smedley
Rebecca Smedley
@Optus hi, I placed an order online for a new sim only plan and am still waiting for a confirmation. Can you help?
posted 3 days ago
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