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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

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Recent Optus Issues

Nadeem Hashmi
Nadeem Hashmi
@Optus Pathetic customer service , they have outsourced it to India where agents know nothing , they can’t even answer the basic questions. I had to cancel my nbn, called Optus helpline asking agent to cancel my service on 19th April, but she cancelled it now. I’m now without internet.
posted 5 days ago
Miro Jurcevic
Miro Jurcevic
@optus_help @Optus Does 5G internet support a landline ?
posted 6 days ago
John
John
@Optus what happened to your service in Burwood? Shows 5G but no connection at all..
posted 2 weeks ago
Emilio Simbillo
Emilio Simbillo
. @optus @optus_help I've got no mobile internet. What's going on?
posted 2 weeks ago
Greg
Greg
@Telstra @NSW_FairTrading @Optus over two weeks no @telstra internet in my part of Sydney. Will start looking at alternatives.
posted 3 weeks ago
Kiners2000
Kiners2000
@Optus Obviously not from the speeds we are getting
posted 3 weeks ago
Julie Smith
Julie Smith
@Optus if I die tonight of an aneurism you are to blame. Coping with your really bad customer support, your lies about services and, basically, no internet or tv for the past week with a houseful of teenagers is excruciating.
posted 1 month ago
Jen.h
Jen.h
@Optus for the 2nd time this week, the internet has dropped out again. No notifications about possible drop outs. Not impressed.
posted 1 month ago
Martin Gibson
Martin Gibson
@Optus why is your support so bad? Your case manager system is broken and inefficient. There’s no way to contact someone from Australia. My internet is down and I need to wait over a day for a case manager to contact me…not the next available person who can help…
posted 1 month ago
Tops Top
Tops Top
@Optus really poor connection
posted 1 month ago
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