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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

4 reports
-73% change
117 reports
+121% change
 
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Recent Optus Issues

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posted 3 hours ago
Ian Pamensky
Ian Pamensky
@Optus is a total disgrace. Internet has been down all Day - No warning!!! No Timing!! Support can't give any answers.
posted 7 hours ago
Optus Help
Optus Help
@PaulK1004 @Optus @PaulK1004 Hi Paula, I'm sorry to hear that you're having trouble calling out to Tonga at the moment - If you can please send us through a DM, we can get your details and help troubleshoot the issue with you. - Liam
posted 10 hours ago
Paula Kaho (PK)
Paula Kaho (PK)
Hey @Optus can you explain why I can't call internationally to Tonga??
posted 10 hours ago
Aleney de Winter
Aleney de Winter
@optus_help @Optus I’ve spoken to four people about renewing my contract for three years including a store manager who said they didn’t care if I left Optus so guess that’s what is left for me to do
posted 1 day ago
Optus Help
Optus Help
@boy_eatsworld @Optus @boy_eatsworld Sorry, we left you feeling that way. We're here to help please send us a DM with some details about your concerns, and we'll work from there. Thanks, Robyn.
posted 1 day ago
Aleney de Winter
Aleney de Winter
I think treating customers like dirt has become sport to @optus - Either that or they're intent on making sure they drive every last one of us away.
posted 1 day ago
AG
AG
Now they say I have to wait for a case manager to contact us in the next 24 hours. Again a lack of service from @optus and lost money and wages for taking time out to do this.
posted 1 day ago
Cyclone
Cyclone
Optus still has no ETA on its email/webmail outage + when I called the technician is telling people to use Gmail... Meanwhile they're sending bill reminders on the weekend @Optus @optus_help
posted 1 day ago
panopticon
panopticon
Eleven one-time codes to enable number sharing for an Apple Watch 9 and still not activated. Do they ever test their own telecom and customer service systems. Do better @Optus
posted 1 day ago
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