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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

16 reports
-5% change
98 reports
+28% change
 
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Recent Optus Issues

Lynda_The_Mundane
Lynda_The_Mundane
Hey @Optus why,in a capital city does your service not work for over 10 hours. It's hopeless. #Optus You really suck .
posted 3 hours ago
Nufe
Nufe
WTF @Optus? Trying to recharge my phone like I always do. Extra menus!!! Extra buttons to press!!! All the settings are DIFFERENT!! A world of hurt. I had to HANG UP and dial the main number THREE TIMES because I'm like WTF x 3 !!! FFS!!! Incompetent muppets.
posted 3 hours ago
Hasan
Hasan
@Optus Ä°t does not work good. The connection is lost constantly.
posted 5 hours ago
Optus Help
Optus Help
@jaypeesch @Optus @jaypeesch Hi Jay, I'm sorry to hear that this has been your experience in trying to have your issue resolved. We can certainly look to assist with this. Please kindly send us a DM with details of your inquiry and we'll go from there -Gabby
posted 6 hours ago
Sharkie | INFERNO
Sharkie | INFERNO
Hey @Optus @optus_help do you know the meaning of customer service? When you steal yes steal thousands of dollars from a customer and then keep them in a merry go round being transferred from 1 department to another for almost 2 months it’s beyond a joke.
posted 6 hours ago
Jay Peesch
Jay Peesch
@Optus @optus_help #optus In my 50 years of living, I have never experience worse customer support in my life. 3+ hours of chatting to 4 different agents, and I'm back to square one when they ask me "what mobile number are you having trouble with? Seriously? Absolutely pathetic!
posted 7 hours ago
Keely Bowes
Keely Bowes
@Optus @optus_help our internet has been piss poor all day in Mermaid Waters.. what’s happening?
posted 8 hours ago
News Comments
News Comments
@DavidShoebridge @Greens This is about data protection and security the Greens don't want to see another @Optus or @medibank data breach. They want all the data in one place so the hackers can get everything from one convenient place, government servers ran by the most useless of IT administrators.
posted 8 hours ago
Tim Neale
Tim Neale
@FarmerTonyWhite @KellyAlspals @Telstra @Optus has as well. But take your point
posted 8 hours ago
Lynda_The_Mundane
Lynda_The_Mundane
What's up this time #Optus Home & mobile internet both dropping out every couple of seconds. Srsly, it's hopeless rn.
posted 13 hours ago
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