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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

9 reports
-50% change
189 reports
+62% change
 
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Recent Optus Issues

NathaN
NathaN
@optus_help @Optus I’ve messaged. Now I’m in contact with someone else on chat. What is happening here guys. Am I actually doing your job
Reynardo the Fox
Reynardo the Fox
@optus_help @Optus Please explain how one is supposed to uninstall Webmail. It's a page. On a browser.
Optus Help
Optus Help
@NandanNath37630 @Optus @NandanNath37630 Hi Nathan, I'm sorry to hear that this has been your experience. I've just responded to your DM regarding this. Let's continue our conversation there -Gabby
posted 10 hours ago
NathaN
NathaN
@Optus I’ve been asking questions for about a week. What is wrong with the people that work for your chat? Absolute rubbish service! I need to speak to a manager. I’ve asked and asked and still nothing! Wake up Optus
posted 11 hours ago
Optus Help
Optus Help
@liamlibertarian @Optus @liamlibertarian Sad to hear that, Liam. It seems we have let you down. Your feedback has been passed onto our networks team. My Sincere apologies and hope we can turn this around in the future. If there is anything else, we can assist you with then please let us know. Aman
posted 13 hours ago
Liam Roche
Liam Roche
@optus_help @Optus Negative this happens every time I come through the station. It's your infrastructure
posted 13 hours ago
Optus Help
Optus Help
@liamlibertarian @Optus @liamlibertarian Hi Liam - apologies for any inconvenience this may have caused. Can you please restart your mobile and check if this helps? Please DM us if you still need a hand with your network issues. Aman
posted 13 hours ago
Liam Roche
Liam Roche
Hey @Optus @optus_help, why is there no internet connection at footscray station when I have 3 bars of 4g
posted 13 hours ago
big_matty_mula
big_matty_mula
@Optus Hi Optus…. Your overseas call centre is shit…. Don’t listen and so noisy… in branch staff at MacArthur Square have been great.. I was told by your call centre to call Hotmail to fix my problem… I wouldn’t get this at #Telstra
posted 18 hours ago
Optus Help
Optus Help
@svatmann @Optus @svatmann Thanks for reaching out and raising this with us. Please send us a Direct Message, which will allow us to verify some additional information and take a closer look into things for you. - Dillon
posted 1 day ago
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