Optus Outages

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Recent Optus Issues

Reynardo the Fox

@optus_help @Optus Please explain how one is supposed to uninstall Webmail. It's a page. On a browser.

posted 6 minutes ago

big_matty_mula

@Optus Hi Optus…. Your overseas call centre is shit…. Don’t listen and so noisy… in branch staff at MacArthur Square have been great.. I was told by your call centre to call Hotmail to fix my problem… I wouldn’t get this at #Telstra

posted 6 minutes ago

NathaN

@optus_help @Optus I’ve messaged. Now I’m in contact with someone else on chat. What is happening here guys. Am I actually doing your job

posted 6 minutes ago

Cyclone

Still no update on the 2 week email/webmail outage (but bombarded with ads) @Optus @optus_help

posted 4 hours ago

Tank Girl

@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia Are you kidding me? You’re serious aren’t you? FFS. I went to one and he told me there wasn’t much he could advise me on because the rate was so low, I was doing everything right. Raise the fucking rate

posted 4 hours ago

Optus Help

@NandanNath37630 @Optus @NandanNath37630 Hi Nathan, I'm sorry to hear that this has been your experience. I've just responded to your DM regarding this. Let's continue our conversation there -Gabby

posted 19 hours ago

NathaN

@Optus I’ve been asking questions for about a week. What is wrong with the people that work for your chat? Absolute rubbish service! I need to speak to a manager. I’ve asked and asked and still nothing! Wake up Optus

posted 20 hours ago

Optus Help

@liamlibertarian @Optus @liamlibertarian Sad to hear that, Liam. It seems we have let you down. Your feedback has been passed onto our networks team. My Sincere apologies and hope we can turn this around in the future. If there is anything else, we can assist you with then please let us know. Aman

posted 22 hours ago

Liam Roche

@optus_help @Optus Negative this happens every time I come through the station. It's your infrastructure

posted 22 hours ago

Optus Help

@liamlibertarian @Optus @liamlibertarian Hi Liam - apologies for any inconvenience this may have caused. Can you please restart your mobile and check if this helps? Please DM us if you still need a hand with your network issues. Aman

posted 22 hours ago

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