Optus Outages

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Recent Optus Issues

AG

Now they say I have to wait for a case manager to contact us in the next 24 hours. Again a lack of service from @optus and lost money and wages for taking time out to do this.

posted 3 hours ago

Aleney de Winter

I think treating customers like dirt has become sport to @optus - Either that or they're intent on making sure they drive every last one of us away.

posted 3 hours ago

Optus Help

@boy_eatsworld @Optus @boy_eatsworld Sorry, we left you feeling that way. We're here to help please send us a DM with some details about your concerns, and we'll work from there. Thanks, Robyn.

posted 3 hours ago

Optus Help

@PaulK1004 @Optus @PaulK1004 Hi Paula, I'm sorry to hear that you're having trouble calling out to Tonga at the moment - If you can please send us through a DM, we can get your details and help troubleshoot the issue with you. - Liam

posted 5 hours ago

Paula Kaho (PK)

Hey @Optus can you explain why I can't call internationally to Tonga??

posted 5 hours ago

X NEWSFLASH X

posted 5 hours ago

Aleney de Winter

@optus_help @Optus I’ve spoken to four people about renewing my contract for three years including a store manager who said they didn’t care if I left Optus so guess that’s what is left for me to do

posted 20 hours ago

Cyclone

Optus still has no ETA on its email/webmail outage + when I called the technician is telling people to use Gmail... Meanwhile they're sending bill reminders on the weekend @Optus @optus_help

posted 22 hours ago

panopticon

Eleven one-time codes to enable number sharing for an Apple Watch 9 and still not activated. Do they ever test their own telecom and customer service systems. Do better @Optus

posted 22 hours ago

THATFOOTBALLPHOTOG

@optus_help @Optus What’s the point? This call is now at 45mins without anything being fixed

posted 1 day ago

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