Optus Outages

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Recent Optus Issues

NathaN

@optus_help @Optus I’ve messaged. Now I’m in contact with someone else on chat. What is happening here guys. Am I actually doing your job

posted 6 minutes ago

Sue Mason

Hey @Optus @optus_help are now charging a “non-direct debit” fee. Only $2.20 per month , but adds up. I really do not want to let them have my credit card on record after the data breach. Is that fair? #telecommunicationsombudsman

posted 6 minutes ago

big_matty_mula

@Optus Hi Optus…. Your overseas call centre is shit…. Don’t listen and so noisy… in branch staff at MacArthur Square have been great.. I was told by your call centre to call Hotmail to fix my problem… I wouldn’t get this at #Telstra

posted 6 minutes ago

Optus Help

@ThomasDangPhoto @Optus @masterchefau @ThomasDangPhoto Hey Thomas - Sorry to hear that your Fetch's firmware update interrupted your viewing of Masterchef. The program should still be recorded to your Fetch box despite the interruption. If you run into any further issues, please DM us. Mitch.

posted 4 hours ago

Thomas Dang

@optus Fetch TV box decides to stop working, then start doing a firmware update as soon as we switch to watch @masterchefau… of which we had recording. Lovely!

posted 4 hours ago

Peter Bishop

@ASDGovAu, @eSafetyOffice, @PeterDutton_MP, @AlboMP. X supports terrorism. X is banned in Russia and it should be disconnected from Australia by @Telstra, @Optus, @tpg. Elon Musk and his USA website can deal with proliferation in the USA. This is my last tweet on the platform.

posted 4 hours ago

Cyclone

Still no update on the 2 week email/webmail outage (but bombarded with ads) @Optus @optus_help

posted 14 hours ago

Tank Girl

@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia Are you kidding me? You’re serious aren’t you? FFS. I went to one and he told me there wasn’t much he could advise me on because the rate was so low, I was doing everything right. Raise the fucking rate

posted 14 hours ago

Optus Help

@NandanNath37630 @Optus @NandanNath37630 Hi Nathan, I'm sorry to hear that this has been your experience. I've just responded to your DM regarding this. Let's continue our conversation there -Gabby

posted 1 day ago

NathaN

@Optus I’ve been asking questions for about a week. What is wrong with the people that work for your chat? Absolute rubbish service! I need to speak to a manager. I’ve asked and asked and still nothing! Wake up Optus

posted 1 day ago

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