Optus Outages

• 24 hours
• 7 days

Got issues or have something to share about Optus?

Reports generated from

Reports generated for

Recent Optus Issues

Aundy K Mahesh

@Telstra can someone help with the fraud case raised with Telstra. Telstra saying the unexpected port out from @Optus to Telstra is related to fraud but Optus saying it's glitch in your system which triggered old cancelled port out. Can someone please hell with the status. Thanks

posted 17 minutes ago

Dr Lynn Townsend

@optus_help @GT198O @Optus Harrison, it’s the same issue that everyone on this thread has well described and that I spent an hour on the phone with your technician on Saturday and 2 hours on Wednesday. How about you fix your SMTP server.

posted 17 minutes ago

Cyclone

It's a week but still "sorry for the inconvenience"

posted 17 minutes ago

Dr Lynn Townsend

@GT198O @Optus @optus_help Is there a fix for you? Mine is no go.

posted 17 minutes ago

Optus Help

@drlynntownsend @GT198O @Optus @drlynntownsend Hi Lynn. If you send us a DM with some more details of the issue you've been experiencing we'll do what we can to help with this one. - Harrison

posted 17 minutes ago

Kym

@optus_help @Optus Thanks for nothing. You were of no help whatsoever. The fact that I specifically asked for help with my Home Internet and you fobbed me off to a help link for a mobile phone service says it all.

posted 17 minutes ago

Optus Help

@thebizzyleader @Optus @thebizzyleader Hey Kym, apologies once again for the confusion. I've replied to your message with more information, please feel free to respond to us and we'll take it from there. - Medina

posted 17 minutes ago

GT.

@gruntledness @drlynntownsend @optus_help @Optus I didn’t get this fixed and its still not working. I just didn’t follow through with support as I don’t use Optus as my primary email. I was mainly raising this on behalf of my dad who has since raised his own support call and as far as I understand its still not working.

posted 3 hours ago

Chris Moy

Given no timeline as to when optus server would be fixed, & no reason why not notified even though going for days. This is third recent disaster - when will learn that informing customers is first rule of keeping them? How about using AI for customer relations @optus @optushelp

posted 5 hours ago

Neil Brennan

@ShiannonC A complete and abject failure of our regulator @acccgovau and the minister @MRowlandMP to force @Telstra & @Optus to disallow Sender Spoofing for SMS only because it allows them to sell lucrative products These companies are responsible for every loss and should be fined heavily

posted 5 hours ago

Load more