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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

33 reports
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81 reports
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Recent Optus Issues

Dr Lynn Townsend
Dr Lynn Townsend
@optus_help @GT198O @Optus Harrison, itโ€™s the same issue that everyone on this thread has well described and that I spent an hour on the phone with your technician on Saturday and 2 hours on Wednesday. How about you fix your SMTP server.
Cyclone
Cyclone
It's a week but still "sorry for the inconvenience"
Dr Lynn Townsend
Dr Lynn Townsend
@GT198O @Optus @optus_help Is there a fix for you? Mine is no go.
Optus Help
Optus Help
@drlynntownsend @GT198O @Optus @drlynntownsend Hi Lynn. If you send us a DM with some more details of the issue you've been experiencing we'll do what we can to help with this one. - Harrison
Kym
Kym
@optus_help @Optus Thanks for nothing. You were of no help whatsoever. The fact that I specifically asked for help with my Home Internet and you fobbed me off to a help link for a mobile phone service says it all.
Optus Help
Optus Help
@thebizzyleader @Optus @thebizzyleader Hey Kym, apologies once again for the confusion. I've replied to your message with more information, please feel free to respond to us and we'll take it from there. - Medina
Aki Winters
Aki Winters
Oi @optus ! the scam sms's you are allowing to be sent thru weekly is astounding! You KNOW you can use systems to recognize and block mass sms's from 1 number sending clone sms's. you can do that and block chains of scammer numbers... stop being lazy! #scammers #optus #SMS
posted 2 hours ago
Regan
Regan
@drlynntownsend @optus_help @GT198O @Optus Two other people and me are having the same problem right now. Email not working on the app or my computer.
posted 4 hours ago
Optus Help
Optus Help
@drlynntownsend @GT198O @Optus @drlynntownsend Thanks Lynn. This post was made 7 days ago. Since then, our IT team has marked the issue as resolved. As I have said, if you are still experiencing this problem, then send us a DM with some further details and we will be more than happy to assist. - Harrison
posted 5 hours ago
Dr Lynn Townsend
Dr Lynn Townsend
@GT198O @Optus @optus_help Attention @optus_help Harrison THIS ISSUE
posted 5 hours ago
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