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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

17 reports
+750% change
188 reports
+105% change
 
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Recent Optus Issues

Liam Roche
Liam Roche
Hey @Optus @optus_help, why is there no internet connection at footscray station when I have 3 bars of 4g
posted 3 hours ago
Thomas Dang
Thomas Dang
@optus Fetch TV box decides to stop working, then start doing a firmware update as soon as we switch to watch @masterchefau… of which we had recording. Lovely!
posted 3 hours ago
Optus Help
Optus Help
@ThomasDangPhoto @Optus @masterchefau @ThomasDangPhoto Hey Thomas - Sorry to hear that your Fetch's firmware update interrupted your viewing of Masterchef. The program should still be recorded to your Fetch box despite the interruption. If you run into any further issues, please DM us. Mitch.
posted 3 hours ago
NathaN
NathaN
@Optus I’ve been asking questions for about a week. What is wrong with the people that work for your chat? Absolute rubbish service! I need to speak to a manager. I’ve asked and asked and still nothing! Wake up Optus
posted 3 hours ago
Optus Help
Optus Help
@NandanNath37630 @Optus @NandanNath37630 Hi Nathan, I'm sorry to hear that this has been your experience. I've just responded to your DM regarding this. Let's continue our conversation there -Gabby
posted 3 hours ago
Optus Help
Optus Help
@liamlibertarian @Optus @liamlibertarian Hi Liam - apologies for any inconvenience this may have caused. Can you please restart your mobile and check if this helps? Please DM us if you still need a hand with your network issues. Aman
posted 3 hours ago
Liam Roche
Liam Roche
@optus_help @Optus Negative this happens every time I come through the station. It's your infrastructure
posted 3 hours ago
Optus Help
Optus Help
@liamlibertarian @Optus @liamlibertarian Sad to hear that, Liam. It seems we have let you down. Your feedback has been passed onto our networks team. My Sincere apologies and hope we can turn this around in the future. If there is anything else, we can assist you with then please let us know. Aman
posted 3 hours ago
B00GIEpunk - ON HIATUS
B00GIEpunk - ON HIATUS
@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia but when you ask them to think critically when it comes to money, all their logic goes out the window. And let me be crystal-clear: poor people are some of the hardest-working, creative, and smartest people I know. We couldn't possibly survive otherwise.
posted 5 hours ago
B00GIEpunk - ON HIATUS
B00GIEpunk - ON HIATUS
@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia Because all of their advice is predicated on the idea that somehow you aren't working hard and that money is available to you if you just want it bad enough. Non-poor people have been made to think that they are somehow just naturally good with money,
posted 5 hours ago
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