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Optimum offers the best deals on cable TV, high speed internet and home phone services.

Overview

9 reports
-30% change
52 reports
+21% change
 
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Recent Optimum Issues

meep
meep
@optimum almost 5 hours now since service dropped in New Rochelle. whats the eta for fixing this? what happened?
posted 4 hours ago
ZH
ZH
@optimum @OptimumHelp is the worst. Never received my gift card when I signed up. You call their support only for the matter to be “escalated” that gets no where…
posted 5 hours ago
cfart.eth
cfart.eth
My @optimum internet has been down all day. Check the website, they're aware of an outage. Check the map, says there's no outage. Checked @downdetector, they can't make up their mind if there is or not lol. On the pluss side I didn't have to work today, on the downside I have a…
posted 5 hours ago
Gabriel Hughes
Gabriel Hughes
@scottyellis94 @OptimumHelp @optimum I had LOTS of issues with Optimum. And when I moved, they didn't disconnect my service and told me I had to pay for the extra months. I do not recommend them at all.
posted 6 hours ago
Wanda
Wanda
@optimum So internet bn out all night…Ok shit happens … But just for -info-decided to try that little
posted 6 hours ago
JustBrixxi
JustBrixxi
@chrismelbz @optimum Report them to the Better Business Bureau. I had horrible issues with an internet provider, they refused to fix their crappy internet, & treated me awful. So I reported them with all the information & within a few days I got a call from a high level manger & it got fixed.
posted 6 hours ago
meep
meep
@optimum im already past the "99.9% network reliability" threshold by a long shot, unless your nebulous claim is based on "since the existence of time"
posted 8 hours ago
meep
meep
yet another @optimum outage. this is the 2nd time in 3 weeks.
posted 8 hours ago
Masterloli
Masterloli
@chrismelbz @optimum Bad internet is the worst
posted 19 hours ago
L a ' S h e a
L a ' S h e a
Then gonna say “yes I see you called about this before” yeeeaaaahh I knowwww so fix my shit!!! @optimum
posted 1 day ago
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