@optimum My screen time is low since yall constantly have outages near me. Been happening for months and I still somehow get charged full price monthly.
@optimum@OptimumHelp is the worst. Never received my gift card when I signed up. You call their support only for the matter to be “escalated” that gets no where…
My @optimum internet has been down all day. Check the website, they're aware of an outage. Check the map, says there's no outage. Checked @downdetector, they can't make up their mind if there is or not lol. On the pluss side I didn't have to work today, on the downside I have a…
@scottyellis94@OptimumHelp@optimum I had LOTS of issues with Optimum. And when I moved, they didn't disconnect my service and told me I had to pay for the extra months. I do not recommend them at all.
@chrismelbz@optimum Report them to the Better Business Bureau. I had horrible issues with an internet provider, they refused to fix their crappy internet, & treated me awful. So I reported them with all the information & within a few days I got a call from a high level manger & it got fixed.
@optimum im already past the "99.9% network reliability" threshold by a long shot, unless your nebulous claim is based on "since the existence of time"