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Optimum offers the best deals on cable TV, high speed internet and home phone services.

Overview

4 reports
-76% change
47 reports
+3% change
 
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Optimum Outages Map

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Recent Optimum Issues

Word2Tech
Word2Tech
@optimum @ballbaring outagemap shows our service is back, but we still cannot access the internet. // westchester county
posted 3 hours ago
@Marguerite @g_sonney @Vincenza_N
@Marguerite @g_sonney @Vincenza_N
@VerizonSupport @Verizon @Xfinity @XfinitySupport @optimum @OptimumHelp @XfinitySupport need a account please
posted 3 hours ago
Neel
Neel
It's great that #netneutrality is restored but @optimum will still be absolute crap with their network infrastructure, constant connection drop outs, lack of fiber, and lack of 1:1 download-upload speeds.
posted 4 hours ago
NearlyMagic
NearlyMagic
@optimum My screen time is low since yall constantly have outages near me. Been happening for months and I still somehow get charged full price monthly.
posted 21 hours ago
meep
meep
@optimum almost 5 hours now since service dropped in New Rochelle. whats the eta for fixing this? what happened?
posted 1 day ago
ZH
ZH
@optimum @OptimumHelp is the worst. Never received my gift card when I signed up. You call their support only for the matter to be “escalated” that gets no where…
posted 1 day ago
cfart.eth
cfart.eth
My @optimum internet has been down all day. Check the website, they're aware of an outage. Check the map, says there's no outage. Checked @downdetector, they can't make up their mind if there is or not lol. On the pluss side I didn't have to work today, on the downside I have a…
posted 1 day ago
Gabriel Hughes
Gabriel Hughes
@scottyellis94 @OptimumHelp @optimum I had LOTS of issues with Optimum. And when I moved, they didn't disconnect my service and told me I had to pay for the extra months. I do not recommend them at all.
posted 1 day ago
Wanda
Wanda
@optimum So internet bn out all night…Ok shit happens … But just for -info-decided to try that little
posted 1 day ago
JustBrixxi
JustBrixxi
@chrismelbz @optimum Report them to the Better Business Bureau. I had horrible issues with an internet provider, they refused to fix their crappy internet, & treated me awful. So I reported them with all the information & within a few days I got a call from a high level manger & it got fixed.
posted 1 day ago
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