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Optimum offers the best deals on cable TV, high speed internet and home phone services.

Overview

5 reports
-58% change
44 reports
+13% change
 
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Optimum Outages Map

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Recent Optimum Issues

jac
jac
@CarlHigbie @Verizon @optimum @Starlink Just cut that shitty company loose. Not surprised.
posted 3 hours ago
AK
AK
@optimum y’all are terrible
posted 14 hours ago
Will-i-am
Will-i-am
Hey @OptimumHelp @optimum you guys are insane. I called Monday to cancel my account. I was told on the phone that is was and that I would get a confirmation email to that effect. I never did so I reached out through chat on two seperate occasions and now I am told my account
posted 18 hours ago
Colin_Bites
Colin_Bites
@optimum randomly increasing my bill $20 means I’m canceling my service, anyone in NYC have a service they like?
posted 20 hours ago
Jackie Elnahar RD, Esq.
Jackie Elnahar RD, Esq.
@optimum @OptimumHelp very disappointed in your service! You charged me 7 months of cable which I did not have and refused to refund and have significant up charge for your low bait incentives!!! Please advise on your unethical practices.
posted 1 day ago
@CarlHigbie @KariCares4U @Verizon @optimum @Starlink Just had a hellish time with Verizon after I purchased a new iPhone. They added equipment protection plan which I never requested. Took me weeks to get the charges off my bill after many calls and frustrating conversations.
posted 1 day ago
VBVA
VBVA
@optimum Internet still down. This happens way too often now.
posted 1 day ago
Billy American
Billy American
@CarlHigbie @Verizon @optimum @Starlink I have Comcast and the Lazy Techs,and that's a stretch calling them techs put my cable line up that crosses a road and it fell down 3 times! It's down aweek now and No one has showed up to repair because they say it's not a priority because it still works! They Suck!
posted 1 day ago
Juan
Juan
@CarlHigbie @Verizon @optimum @Starlink We went with t-mobile home internet for 50 bucks ! Takes minutes to set up! If anyone gets one down losd app,go in and change to 2.4 and 5 g so your old cameras work.
posted 1 day ago
AC22
AC22
@CarlHigbie @Verizon @optimum @Starlink Optimum has terrible customer service! 10 days to fix a cable outside after sending the wrong truck...5 times!!!
posted 1 day ago
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