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Mediacom Communications Corporation is a cable television and communications provider in the United States. Founded in 1995 by Rocco B. Commisso, it serves primarily smaller markets in the Midwest and Southern United States. 

Overview

14 reports
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16 reports
+221% change
 
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JustMaryyyyy
JustMaryyyyy
@Monroesmydog @afrosabi @MediacomSupport @POTUS Unfortunately, it's not the customer service. They're just doing what they're told. That lies straight on the company! Mediacom is THE worst company I've ever dealt with in my life.
posted 11 hours ago
JustMaryyyyy
JustMaryyyyy
@afrosabi @MediacomSupport LOLOLOLOLOLOLOL OMG! If you only knew the massive amount of issues I've had with Mediacom over the years! I've literally lost jobs because of them. They can't do shit right!
posted 11 hours ago
@Katydid7722 @MediacomSupport You see the screenshot right???? The only reason I bought this new router/modem was because they kept telling me that my 3.0 was causing the connectivity issues Why would I go out and spend $200 for funsies?
posted 13 hours ago
Kathryn Steele
Kathryn Steele
@afrosabi @MediacomSupport They are blaming your 3.1? As far as know, these are backward compatible and not the cause even if their network is not up to par. They get a hard buzzer on that one.
posted 13 hours ago
mmkay15
mmkay15
@afrosabi @MediacomSupport Verizon is awful but because the network techs didn’t have to worry about surveys and happy customers, they didn’t have a problem at all telling you that the problem wouldn’t/couldn’t be fixed. I hope if that’s the case for yours they’ll at least tell you so you can move on
posted 13 hours ago
mmkay15
mmkay15
@afrosabi @MediacomSupport just luck of the draw to get someone that’s willing to mess up their stats to take the time to help you
posted 13 hours ago
mmkay15
mmkay15
@afrosabi @MediacomSupport I don’t know that company. I worked for Verizon and it was true that the network team didn’t talk to customers. But tech would fill out a ticket with all your info and it would get sent to them and they’d actually investigate then another team would call back. Unfortunately it’s
posted 13 hours ago
@Katydid7722 @MediacomSupport technician said it is affecting everyone on that node… But I'm the only Karen that calls to complain But even my Karen skills aren't helping getting the issue resolved
posted 13 hours ago
Per @MediacomSupport, the issue is because a business that is the first on my note is creating interference for everyone down-node They told me this over a month ago and nothing has been done That ticket is just sitting there open so they can pretend they're doing something
posted 13 hours ago
Hey @MediacomSupport my internet has had connectivity issues for over 6 months and apparently according to all your departments… It's my fault. Your customer service and tech support is trash and my biggest mistake was to choose y'all for the cheap introductory offer
posted 13 hours ago
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