HostGator Complaints

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Recent HostGator Issues

HostGator Support

@DustinFinn @HostGator Hello, We strive to offer knowledgeable and kind support to all of our customers. If you have any issues, please feel free to send us a DM with the ticket number, so we can take a look at what we can do to help you out with your concern. Thank you.

posted 4 hours ago

HostGator Support

@DustinFinn @HostGator If there's something we can assist with, please send us a direct message with account identifiers, such as domain name, email addresses or open tickets with our support team.

posted 4 hours ago

HostGator Support

@aravind1464 @HostGator Hello, We strive to offer knowledgeable and kind support to all of our customers. If you have any issues, please feel free to send us a DM with the ticket number, so we can take a look at what we can do to help you out with your concern. Thank you.

posted 4 hours ago

SetraHost

@swarooptvm @quickwebsiteapp @HostGator Were you migrating from a different provider to HostGator? Is that account still active? Also, do you have access to your cPanel? You can access this by going into the advanced section on HostGator.

posted 1 day ago

Dennis73

@HostGator FTP connection no longer working from multiple FTP clients. Issue started around 10AM EST today, on phone with support now but need to escalate.

posted 2 days ago

J

@HostGator Is there any issue with your billing site? I can't access!

posted 2 days ago

SetraHost

@lwazi___dlamini @HostGator Hi Lwazi, sorry to hear you're dealing with sudden price increases & lack of support. We migrate users from HostGator daily & would love to show you a better experience. Migration is taken care of for free, making the switch seamless. We also do not believe in random price hikes.

posted 2 days ago

Christian Lamar

@HostGator You guys used to be the industry standard. I've had a reseller account with you for over a decade now and will be dumping it since your prices hiked without email notification and your customer service is absolutely terrible even while you charge more

posted 3 days ago

Tarik Elidrissi

@HostGator the online chat service is not operational why and the ticket also no return ????

posted 3 days ago

Siddiq Technologies

@HostGator @tumblr @HostGator knew what it was doing and did not send me any emails about these changes resulting in so far $120.00 in charges over this time that would have cost less than $40.00. Been with the organization since 1987. Thanks for this.

posted 4 days ago

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