Harbour ISP Outages
Harbour ISP is a provider of Fibre broadband, Fixed Wireless Broadband, Satellite Internet, VOIP and mobile services.
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Harbour ISP Outages
Harbour ISP Outages Map
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Recent Harbour ISP Issues
Kellie
@HarbourISP @JDJhope @NBN_Australia @HarbourISP it is impossible to get in contact online or the 1300 as you suggested. Been waiting a month for a response to an email after you use debited the wrong account two months in a row. Would really appreciate a response of some kind
Kellie
@HarbourISP @JDJhope @NBN_Australia No one answers your calls or emails, tried every day this week and at present been on hold for over an hour!!! Terrible customer service
Kellie
Does anyone actually work in your customer support centres? I've tried to ring every day this week, have sent three emails in the last two weeks and nothing. You debited the wrong back account which was changed in my profile @HarbourISP
Janice Woolley
@Aussie_BB @HarbourISP @unitiwireless Thanks @Aussie_BB , appreciate the info. I also see that @HarbourISP has now sent out an email about loss of access to the customer portal & info on making payments until the migration is complete (I'll take the latter as a case of better late than never).
Aussie Broadband
@jlw07 @HarbourISP @unitiwireless I know another phone call is probably the last thing you want to do right now, but we should be able to get you sorted pretty quick. If not, ping us back here again and we'll get to the bottom of it. Cheers, Holly
Aussie Broadband
@jlw07 @HarbourISP @unitiwireless Hey @jlw07 ! Sorry to hear you're having a tough time with the transition, but we are here to help. We've set up a dedicated number just for this migration. If you don't mind calling us at 03 9063 4874, we will be able to update your details in time for the switch!