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General Communication Inc. is a telecommunications corporation operating in Alaska. Through its own facilities and agreements with other providers, GCI provides cable television service, Internet access, Wireline and cellular telephone service.

Overview

6 reports
0% change
12 reports
+100% change
 
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GCI Outages Map

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Recent GCI Issues

misha gives mom hugs
misha gives mom hugs
@GCIAK Oh I have internet now. But we did have a four day outage during which time y’all told us we were the only ones with an issue in our building which was… a lie.
posted 2 hours ago
I Tweet Freely
I Tweet Freely
Calling @GCIAK customer service is excruciating. Consistently terrible experience. #akleg
posted 13 hours ago
B Dubya
B Dubya
@GCIAK GCI sends me a text message, and calls me, EVERY month, to tell me my balance is past due and I need to make a payment to avoid interruption. I’m on autopay. I’ve never been late or missed a payment. Everyone says “sorry, we’ll fix it.” It’s not fixed.
posted 14 hours ago
somewhereonlyweknow
somewhereonlyweknow
@GCIAK Yet you keep teasing people along implying big changes (faster service and better pricing) are coming that never actually do. The best thing your customer service could do today was offer me a bundle package.
posted 16 hours ago
han
han
@KassSmiley @GCIAK my wifi has been shit for days now.
posted 18 hours ago
iAmNikko
iAmNikko
@GCIAK is there an outage in Anchorage?
posted 21 hours ago
somewhereonlyweknow
somewhereonlyweknow
@GCIAK Don’t mind me. You guys will be fine. You’ll have lots of $1 per month lines for homeless and down on luck folks. And plenty of other government subsides to go after. But that doesn’t quite replace the sweet honey pot that customers like me represent. Go pound sand.
posted 1 day ago
somewhereonlyweknow
somewhereonlyweknow
@GCIAK Hey GCI bot — how about you address the real problem. How can you expect people continue paying $190 versus $90. I’ve filled out every stupid survey you’ve sent over the last year… The only thing I got was a nice letter after new years saying my bill was going up $5 per month.
posted 1 day ago
somewhereonlyweknow
somewhereonlyweknow
@GCIAK With yet another quintillion network outage… maybe it’s time to make the switch to starlink. As if the $189 vs $95 price difference wasn’t enough of an excuse already.
posted 1 day ago
theFattyFatty2x4
theFattyFatty2x4
@GCIAK It’s cool, your prerecorded message on tech support confirmed it is affecting all of western Alaska along the quintillion line. A public statement would be nice when you guys have a better assessment of the issue.
posted 1 day ago
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