Loading...

Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.

Overview

38 reports
+3% change
85 reports
+348% change
 
Have a Problem with Frontier?

Frontier Problems

Frontier Outages Map

Got issues or have something to share about Frontier?

Recent Frontier Issues

Bob Koewing
Bob Koewing
@FrontierCorp @TheStevieAwards Frontier has given up on tech support. I’m going to record the, “we can’t address any issue” message that I’ve gotten for the last couple of days and play it for you when you want to get paid next month. This is beyond ridiculous.
Bob Koewing
Bob Koewing
@FrontierCorp @TheStevieAwards @thestevieawards Frontier is making you look very bad. No customer service for days. No resolution. No calls in. No help for customers. You just awarded a co for customer service that shut theirs down for days. Shameful.
Ginger Daile
Ginger Daile
@FrontierCorp Still on the website, app, and phone. I am needing to pay my bill early when I have money in my account. What's the holdup?
Ginger Daile
Ginger Daile
@FrontierCorp @katie_pisa89613 No one can report that the internet is down due to all of your support features being down.
Steven Schwartz
Steven Schwartz
@yourfaveelibraa @samtheaustinP1 @FrontierCorp We got our April bill credited back to us for the trouble we had scheduling a transfer last week
©harlemagne
©harlemagne
Haven’t had home internet for about 2 days now. @FrontierCorp says there’s an outage. Is that true? Been using my phone as a hotspot since lmao
Colt Caniff
Colt Caniff
@FrontierCorp did you not take the geek squad coverage when you bought your equipment? 3 days and still no internet. Awesome service.
posted 1 hour ago
Colt Caniff
Colt Caniff
@FrontierCorp maybe bring in a teenager to help your so called IT fix things. Day 3 of no internet
posted 1 hour ago
David Watson
David Watson
Frontier Internet is awesome! I'm getting max download speeds. Keep up the great work, folks.
posted 2 hours ago
TBLDeadbolt
TBLDeadbolt
@FrontierCorp it's been over a month, replaced equipment, and your internet STILL disconnects constantly. Already a BBB complaint filed. What will it take to either get my service fixed or be able to cancel service?
posted 5 hours ago
Load more