Frontier Problems
Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.
Overview
Frontier Problems
Frontier Outages Map
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Recent Frontier Issues
Michelle Solger
@FrontierCorp been trying to cancel my account for over a week due to a move and it can’t be processed. This is ridiculous.
Hercule Poirot's Smarter Brother
@FrontierCorp is horrible to deal with. Have important meetings I e missed due to an outage, and can't get any information on when it will be back up.
Joe's Disc Golf
So @FrontierCorp you say there is not outage at my address or my area but the lack of service at my residence and my neighbors would suggest otherwise. Maybe you should check @downdetector
ck.sol
Urging my community to never buy @FrontierCorp anything with frontier in the name sucks. My internet has been out for a week, if this technician doesn’t show up in an hour I’m throwing all this shit in the street and charging back on everything.
Harls
@FrontierCorp tell me why I am being charged $10 to pay my bill by phone when your app AND website have been broken for OVER A WEEK and will not allow me to make a payment online?
Darkwitless
@FrontierCorp @VETSIndexes I can't see my bill online.Bill that came in the mail says I have autopay. I do not. I tried to go online for over a week & only can see red triangles &exclamation marks. I refuse to download your app You can't even keep your website safe, why would I give you access to my phone?
Kellie Cole
@FrontierCorp I think all mgmt at Frontier should be req to call their customer service dept with a billing issue. Suffer thru your own process. On my 6th call for resolution. Wait time 20 minutes. Nothing but lies and incompetence on the previous 5 interactions #frontiersucks
Eli Selzer
Well, less than a month into @FrontierCorp fiber and they’re telling me my internet will be out until Saturday because no techs are available. What a colossal mistake switching was. Garbage reliability going to cost me my job