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Freedom Mobile is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,106,159 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth-largest mobile operator.

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Complaints Overview

24 hours 0 reports (-100% change)
7 days 18 reports (+13% change)

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Recent Freedom Mobile Issues

Timmer (@TOtimmer)

@FreedomMobile worst company worst cellular service and terrible non existent customer service. Complete scam. Refer me to collections for a service I asked to be cancelled.
posted 1 day ago

Manhar Sood (@SoodManhar)

@FreedomMobile - Any plans of launching Freedom mobile app for iOS. One which exists is just a plain vanilla copy of the website.
posted 1 day ago

John John (@lickmydoge)

@FreedomMobile Your customer service is shit. You did NOT send out a message that Rogers can NOT send text messages to Freedom customers Its been over a week....losing business as a result
posted 1 day ago

BRI✨ (@gxnsalves)

@FreedomMobile your customer service hung up on me because she wouldn’t let me verify my account.
posted 1 day ago

BRI✨ (@gxnsalves)

My phone is not under anyone name other than mine or my mom and yet @FreedomMobile can’t verify any of them. How so?
posted 1 day ago

John John (@lickmydoge)

@FreedomMobile Your tech support told me that the reason I cant receive text messages from ROGERS users is because its their fault i am losing business...customers cant text me WHAT IS GOING ON!!!!!!!!!!!!!
posted 1 day ago

John John (@lickmydoge)

@FreedomMobile FREEDOM LIES - Ican't receive texts from Rogers customers for over a week. Freedom told me its Rogers fault Rogers told me "There was a short-lived issue that started on the fourth and fixed on the forth where our customers could not text Freedom customers". 9:31 AM
posted 1 day ago

perfect beautiful disaster (@shakchunny)

i hate you @FreedomMobile
posted 1 day ago

Rock Steadfastson (@bugler)

@de_monkey1 @FreedomMobile Have her sign a power of attorney authorizing you to act on her behalf with billers, then you don't need medical records.
posted 4 days ago

theBeaverTales (@thebeavertales)

@FreedomMobile is officially the worst cellphone carrier in all of Canada. They have shitty cell service and shitty customer service all the while charging their customers way too much. I hope this sees a lot of people in Canada and everyone stops using them.
posted 4 days ago