@GinaKirtzic@Expedia When I called, their system was down. I traveled all weekend so just tried calling today and they basically said "well thats your fault for putting in the wrong dates. That's our money now"
As platform economy grows, consumer protection is likely to become a tricky issue. Who is responsible for misinformation, fraud, poor quality service? Aggregator @Expedia@ExpediaHelp or service/product provider @Avis ? Interesting challenges in a new world
@Expedia is charging my account 2 times for a vacation I tried booking, but the website keeps failing. I ask help center for help and they say to contact my bank….. What a joke
So when @bookingcom screws up a reservation then tries to blame you while you’re on the phone with them then get it sorted out and confirm it was bookings #fault trying to reach a supervisor takes an hour then get hung up on. Never had this issue w @Expedia