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Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia.

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Recent Exetel Issues

@benjidubs@aus.social
@[email protected]
@CrStuartJames @fictillius @exetel @NBN_Australia So not only have you piled on Exetel for an nbn product decision, and complained they don't have faster upload speeds when they do, you've doubled down and praised Kogan for having a network so shitty their 1000Mbps product only averages 250mbps
posted 2 hours ago
Nathan
Nathan
@BirnoOCE @exetel So so what we do is give you speed boosts which can boost your internet to what speed it is suppose to be! Only 5 days a month you get this, otherwise no soup for you.
posted 2 hours ago
Evan
Evan
@CrStuartJames @exetel @NBN_Australia ISPs have no control over the speed of the plans they offer, these are set by NBN at the wholesale level.
posted 3 weeks ago
Myles Atkinson
Myles Atkinson
I also found Superloop to have poor speeds too, but I can't vouch if that was the norm or not for them. These poor speeds render the 'speed boost' function as useless, because I could rarely hit the speed I paid for let alone the increased speeds. I'm done, @exetel @superloopau
posted 4 weeks ago
Myles Atkinson
Myles Atkinson
I also have my phone account with @exetel, which will now also move on. This is from a customer who actively recommended the service to others, but now I will actively advise against. Moreover, Exetel used to have great, consistent speeds, but that has not been the case lately.
posted 4 weeks ago
BirnoOCE
BirnoOCE
Yo @exetel It should be illegal for you to be an internet provider with how bad you are at providing it I pay 100's a month for nothing but shit
posted 4 weeks ago
Flemo
Flemo
@exetel the worst internet provider in Australia
posted 4 weeks ago
mady ❀
mady ❀
@BirnoOCE @exetel my current issue!! currently have my internet provider out here for the 5th time now not fixing anything :D
posted 4 weeks ago
David Ashkanasy
David Ashkanasy
@exetel I have limited & now no access to my Internet connection since Melbourne storms over 2 weeks ago. Have been incredibly frustrated by support, wait times, lack of responses & not being listened to. I sent a complaint email last night & yet to hear response. Someone respond
posted 4 weeks ago
Shadzi
Shadzi
@BirnoOCE @exetel I have been without internet the last 5 days, all they need to do is plug my line back in, in the fibre box...
posted 2 months ago
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