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Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.

Overview

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Recent Chase Issues

mel’s imperfect for you
mel’s imperfect for you
@ChaseSupport is your system down?
posted 11 hours ago
Blaine Steiger
Blaine Steiger
@HyattConcierge I stayed at Zoetry Curacao recently and paid with chase WoH card expecting to earn 9x points. Can you and @ChaseSupport help me get the points I deserve?
posted 15 hours ago
Glass Al
Glass Al
@jpmorgan @JPMorganAM @ChaseSupport @chase how can any of you sleep at night with no connection about taking other people’s money? You took money out of my daughter’s account to pay a fraudulent charge.
posted 16 hours ago
SMOOTH MELANIN
SMOOTH MELANIN
@ChaseSupport umm are y’all having system issues?
posted 19 hours ago
Joe | Marketer
Joe | Marketer
Hey @ChaseSupport - Help me understand this: I get a fraud notice on 3/22 for a debit card. I lock it, confirmed by email on 3/23. Then another fraudulent charge posts on 3/25. Did locking it not work? Did the 2nd fraudulent charge not record until posted? What happened here...
posted 19 hours ago
PolarExpresso
PolarExpresso
@ChaseSupport I have both overdraft protection as well as debit card coverage on, but my overdraft debit charges aren’t being approved. I am above the -$50 amount in my account. I have a chase college account. May you please assist me?
posted 1 day ago
Joaquin
Joaquin
Hey @Chase and @ChaseSupport why are you not standing by your customers and making them pay for fraudulent charges?
posted 1 day ago
Darla ✨ in my ttpd era
Darla ✨ in my ttpd era
Hey @Chase @jpmorgan @ChaseSupport way to go providing zero help while my husband is overseas without any access our bank account. Telling him to wait for a SNAIL MAIL reset code for his PIN that won’t arrive until he’s home or get a loan from a Japanese bank? Totally unhelpful.
posted 1 day ago
Melissa Mitchell
Melissa Mitchell
@ChaseSupport I'd really like help with travel-I had a canceled flight- booked through Chase travel. Chase told me they'd issue me a voucher in the amount I spent-trying to get voycher
posted 1 day ago
Kaylee
Kaylee
@ChaseSupport I have called Chase Travels 5 times over 2 months for a refund issue that is still not resolved yet. I spent 2 hrs each time explaining the situation to different agents, each time I get ghosted for the callback, which means I have to start over with each new agent.
posted 2 days ago
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