Loading...

Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.

Overview

3 reports
-70% change
36 reports
-10% change
 
Have a Problem with Chase?

Chase Outages Map

Got issues or have something to share about Chase?

Recent Chase Issues

Godlikescoke
Godlikescoke
@ChaseSupport Why have I been on the phone for 50 minutes with Chase trying to get help with my credit cards and been transferred 3 times now, each time having to re-explain my issue? I used to work for Chase, is this your new "one call resolution?"
posted 4 hours ago
Chase
Chase
@jaclyn_bklyn We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?
posted 9 hours ago
Ashley
Ashley
@ChaseSupport Please please help. You’ve frozen my account. This is my main source of money. I need to do shopping and buy nappies for my little boy. I’ve seen online that this has taken up to 3 months to be resolved. I can’t do that. Please help
posted 14 hours ago
Reinaldo martinez-carmona
Reinaldo martinez-carmona
@ChaseSupport I went to a branch and was treated like a dog..they closed my account for doing a claim because Walmart took two weeks to return a TV even though chase took they condition credit back . Mani manager was very nice the guy in the drive through w the glases is terible
posted 1 day ago
Reinaldo martinez-carmona
Reinaldo martinez-carmona
@ChaseSupport They closed my account because I did a charge back because of a tv Walmart took two weeks to return. The guy in the drive through not the Spanish one the one with glasses was so rude..as if I was laundering $ or something for a miserable $1200
posted 1 day ago
Colin Woodard
Colin Woodard
@ChaseSupport No surprise, your escalation team did nothing. Just repeated the same nonsense about everything being non-refundable even though three of the four segments were. Essentially you’re cheating people out of what they paid for.
posted 1 day ago
@JLL____ @Chase @ChaseSupport And then held my disability check for over a week and a half cuz the funds were supposedly not released and my mother got mad at the bank because the person who told me about the account basically lied to me so they could get their commission
posted 1 day ago
@JLL____ @Chase @ChaseSupport Hey this happened to me as well except I’m 20 I had a disability check and was trying to cash it I thought you could go anywhere but no chase then told me I could open an account with them while was there and that I would have access to some money today and the rest tomorrow etc
posted 1 day ago
Boxcar45
Boxcar45
@ChaseSupport Chase is the only company I’ve ever seen that punishes you for paying your card down. I gave payment of over 3000 dollars in return they reduced my credit limit below 1000. Never had a missed or late payment. Be wise don’t use ChasePrime.
posted 1 day ago
sharen b~☭ ☮
sharen b~☭ ☮
@sg19920 @Chase @ChaseSupport Evidently they are are a part of it because they didn't want to know any more about it. @Chase commits fraud and people people shouldn't use that bank
posted 1 day ago
Load more