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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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British Airways Complaints

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Recent British Airways Issues

Pickle
Pickle
@British_Airways @TRT69UK Same issue. In US wanting to check in for my flight tomorrow at 5 - can’t login to app or online.
posted 2 weeks ago
ThatCheesyScrub
ThatCheesyScrub
@British_Airways Your customer service team is terrible. I’ve been trying to get a refund for the difference in a flight I put on hold and then tried booking in the 72 hour period and your system wouldn’t take my card. Then I made a new booking mind you with the same card. Please help me
posted 2 weeks ago
AZ
AZ
@grussdin @British_Airways Same problem and my account is active. Password reset doesn't work. Looks like your executive account access is down.
posted 1 month ago
liz
liz
What on earth makes @British_Airways #DisabilityAssistance staff think a same day return flight is a connecting flight that requires me to wait in the lounge from the first flight in to the last out? I had to explain about 10 times I wanted arrivals not flight connections.
posted 1 month ago
pensivepenguin
pensivepenguin
@Nick_ukmfg @British_Airways By any chance, are you having trouble getting the rest of your party's boarding passes onto your app? Cos I'm in the same boat and none of the solutions I googled work!
posted 2 months ago
Dr Ritu Verma (Ritz)
Dr Ritu Verma (Ritz)
@British_Airways I've been waiting for the payment of my claim for delayed flights AND lost baggage, dating back to a round trip in JULY LAST YEAR, with my claim processed 5 months ago, but STILL not reimbursed. Surely, this should have been paid within the same year, with interest on top of it?!
posted 2 months ago
Chris â“‹
Chris â“‹
@paullewismoney I booked a flight on @British_Airways website. On checking my account I realised there had been two debits for the same amount. Contacted BA and was told there is a problem with their system. Wonder how many others have been charged twice and not noticed?
posted 2 months ago
Sir Ozzy
Sir Ozzy
@Bobby48522020 @mister2988 @British_Airways It is the same seat . I could have bought an economy ticket and paid for the exit seat.
posted 2 months ago
Customer Outrage
Customer Outrage
.@British_Airways - another account is impersonating you: @Britlsh__Airwys I’ve reported, suggest you do the same.
posted 3 months ago
John South
John South
@chelseaamonye @British_Airways Same here. 200k stolen. No written communication @British_Airways left in the dark once again.
posted 3 months ago
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