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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

Overview

25 reports
+5% change
127 reports
+34% change
 
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Recent British Airways Issues

Ginge✨
Ginge✨
@British_Airways when can I expect an email back regarding my complaint?? I have a case reference but it doesn’t let me track the case?? I’m just getting an error message??
Sue Cooke ✝️
Sue Cooke ✝️
@British_Airways It cuts me off as there is no option for people who have submitted a complaint and are still waiting for an answer, it switches to a recorded message saying I have to just keep waiting, if there is a number I am missing for that issue please can you give me that specific number?
posted 1 hour ago
Moe
Moe
@British_Airways Hi Steven, I'm now stranded in T5 on standby for this flight when I should be flying out for my honeymoon. My Mrs is in bits
posted 1 hour ago
artioms.eth
artioms.eth
@thisistoofar @British_Airways I am a loyal customer, but this time they have dropped the ball hard
posted 1 hour ago
Abhinav Das
Abhinav Das
@British_Airways Sharon R Dsouza further verbally claimed that a boarding pass guarantees a seat. When asked to put the statement down in writing so I can refer to later, she dodged and became disrespectful.
posted 1 hour ago
DJ Chubbs
DJ Chubbs
Gutted that after over 10 years my @British_Airways lounge status wont be renewed !!! Not as much flying for work this year, not many points off but no T5 South Lounge breakfasts for me any more...
posted 5 hours ago
artioms.eth
artioms.eth
Dear @British_Airways, As an Executive Club Gold member, I'm compelled to share my recent experience traveling from London to Dubai: TLDR: Left stranded in Kuwait amidst the Israel-Iran conflict, now facing a £2456 charge to amend my return flight - My flight to Dubai was…
posted 5 hours ago
Decrease
Decrease
@British_Airways If scammers on this site get your name, email, phone number and flight confirmation number, what steps should be taken to protect the flight?
posted 6 hours ago
Norman White
Norman White
@British_Airways This is the worst airline in entire world. First and last time ever flying this airline. Agent at check-in was rudest woman I ever met. Wouldn't let us carry on bag that clearly fit requirements. With so many other airlines, no need to ever fly this one!!!!!!!!
posted 10 hours ago
Edward Parsons
Edward Parsons
@British_Airways I am stuck in Dubai as you cancelled my flight home today. Your response has been terrible and customer service appalling. You send text messages inviting me to call the UK, and when I call the line is “too busy, please call back later”. WTAF!
posted 10 hours ago
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