British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
Got issues or have something to share about British Airways?
Reports generated for
Recent British Airways Issues
Keith Brymer Jones
@British_Airways OMG .....even your complaints procedure is useless . There wasn't an option for my complaint. Like most things British you seem to be truly broken . Good luck!
Keith Brymer Jones
Blimey ..........@British_Airways isn't what it used to be
Otis
@gfpaterson @British_Airways The BA app & the BA website are atrocious. I work in the Middle East & fly internationally every 8 weeks or so, and the main reason (there are others) I avoid BA when I can is because of the crappy app and website. Luthansa, KLM, Saudia and Emirates all get my custom instead.
Aimee Christian
@British_Airways will you extend your sale given your website is down? I’ve been trying to buy tickets for 2hrs!!
AJC
@British_Airways We're flying from Heathrow on May 12th. We've just read about the upcoming strikes at Heathrow and we're now wondering what the impact will be on our flight ?
Mommagucci T
@British_Airways Your customer service is so terrible that you have scammers getting customers information pretending to be you. All because we can't get resolution from @British_Airways
jacqui bentley
@British_Airways I would appreciate if you could DM me details of who I can escalate my concerns to I just don’t think that the board would be impressed if they were aware of the issues that the current lack of communication and service is doing for the future. Your business relies on customers