British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
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Recent British Airways Issues
artioms.eth
Dear @British_Airways, As an Executive Club Gold member, I'm compelled to share my recent experience traveling from London to Dubai: TLDR: Left stranded in Kuwait amidst the Israel-Iran conflict, now facing a £2456 charge to amend my return flight - My flight to Dubai was…
Decrease
@British_Airways If scammers on this site get your name, email, phone number and flight confirmation number, what steps should be taken to protect the flight?
Norman White
@British_Airways This is the worst airline in entire world. First and last time ever flying this airline. Agent at check-in was rudest woman I ever met. Wouldn't let us carry on bag that clearly fit requirements. With so many other airlines, no need to ever fly this one!!!!!!!!
Edward Parsons
@British_Airways I am stuck in Dubai as you cancelled my flight home today. Your response has been terrible and customer service appalling. You send text messages inviting me to call the UK, and when I call the line is “too busy, please call back later”. WTAF!
Jenny be
@Wey0214 @British_Airways This is terrible …. It’s bad enough to have to have the issues in the first place but not to get compensation in a timely fashion is shocking …. Customer service that can’t be contacted !!! That’s one way not to get complaints!! Puts you off flying with them
fabio battista
Please can someone at @british_airways avios escalate and get back to me. I need access to my account and the points returned!
fabio battista
Hey @British_Airways, it's been 4 months since my Avios account was hacked and points drained. Your 'investigating' seems like a never-ending saga with no updates despite multiple calls and emails. Locked out of my account for 4 months with no access at all. Not good!
Adam
@British_Airways Are you guys able to confirm seats. Was booked and paid for a 777 - but now shows conflicting info. Had 33JK booked. Now showing 21JK and also 33JK on some pages - want to double check as did pay for specific seats.