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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

Overview

13 reports
-40% change
124 reports
+28% change
 
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Recent British Airways Issues

MC
MC
@British_Airways Could you please reinstate the LHR to Nuremberg flights. I have 3 flights upcoming in the next 1-2 months and it’d be much better. Plus demand must have grown as all other airlines are packed with connection passengers even going to London. Please reinstate asap
posted 2 hours ago
Sean Carney
Sean Carney
@British_Airways Just got to Heathrow from Madrid in that overcrowded rickety shit bucket you call a plane. Hour on the tarmac and we had to chase down food and drink. Unacceptable. Flying my last leg back to LA tomorrow and won’t be using your service again.
posted 2 hours ago
Y3TI
Y3TI
@seyfkeskin1453 @British_Airways @Emirates got me out of trouble and super helpful when they did
posted 3 hours ago
artioms.eth
artioms.eth
@LeilaRia1 @British_Airways Yh same, but one thing delays which I could kind of live with especially flying out of T5, but this level of negligence when you are that far away from home in unstable region is concerning
posted 6 hours ago
Vigh Madas
Vigh Madas
@British_Airways My mother is flying in a few hours who has accessibility needs. I paid extra for specific seats that will help her, and you have decided to change her seat in the system to literally back of the plane and a seat in the middle! I mean, what did I actually pay for?
posted 12 hours ago
Sammy Dean
Sammy Dean
Phones been pinging for half an hour with some twunts trying to log in to my @British_Airways account. Thanks to 2fa. Need to remember my password now to log in and change it
posted 13 hours ago
Pink Sea Anemone
Pink Sea Anemone
@British_Airways This is to let the public know I messaged back to BA and they are refusing to give me the CEO email address or even ask the ceo office to contact me. I am getting more response from Qatar who I don't even have an account with who the thief transferred my points to than BA
posted 13 hours ago
Anthony Kay
Anthony Kay
@British_Airways let down yet again by the abysmal standards of BA on my flight to Tokyo and now on my return flight to London Heathrow. You ignore customer complains but how do you get away with it? No reply on my case or my email to Mr BA.
posted 16 hours ago
Ginge✨
Ginge✨
@British_Airways when can I expect an email back regarding my complaint?? I have a case reference but it doesn’t let me track the case?? I’m just getting an error message??
posted 21 hours ago
Sue Cooke ✝️
Sue Cooke ✝️
@British_Airways It cuts me off as there is no option for people who have submitted a complaint and are still waiting for an answer, it switches to a recorded message saying I have to just keep waiting, if there is a number I am missing for that issue please can you give me that specific number?
posted 21 hours ago
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