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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

Overview

20 reports
+123% change
86 reports
-18% change
 
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Recent British Airways Issues

Finchy
Finchy
@kelvinjseal @British_Airways Just flying with a crew trainer, new entrant courses are slow over summer so sit tight and enjoy the weather
posted 7 hours ago
Mohammad Ahmad
Mohammad Ahmad
@British_Airways Ur customer service/complaint dept is the worst I’ve come across I made a claim/complaint in 1st week of March. It’s been 4 weeks and no response You are taking more than 4 weeks to handle a complaint. I can imagine, how long will it take for normal enquiries
posted 7 hours ago
Mohammad Ahmad
Mohammad Ahmad
@British_Airways Your customer service/complaint department is the worst I have come across I made a claim/complaint in first week of March. It’s been 4 weeks and no response You guys are taking more than 4 weeks to handle a complaint. I can imagine, how long will it take for normal enquiries
posted 7 hours ago
Chinyelugo
Chinyelugo
@British_Airways We've been going to this link since Monday and you guys don't seem to know where the luggages are!!! And it is downright shamefull!!!
posted 7 hours ago
M&A
M&A
@British_Airways have you introduced 2FA on your members accounts yet? There was a flurry of emails telling people the way they log in is about to change, and to make sure their contact detail are correct and then nothing further.
posted 7 hours ago
Daniel Doby
Daniel Doby
I think it's messed up that you can book a flight, have great seats as you planned and paid for, and due to situations outside your (and arguably the airlines) control, you get bumped to a different flight in terrible seats. @AmericanAir @British_Airways
posted 12 hours ago
Roy Goodacre
Roy Goodacre
Wow. 5 immediate replies from @British_Airways - shame their service department isn’t more attentive.
posted 12 hours ago
Chinyelugo
Chinyelugo
Hello @British_Airways it is preposterous, shameful and terribly disappointing that you could not account for the luggage of your passengers. Is that how you treat your passengers?
posted 12 hours ago
Roy Goodacre
Roy Goodacre
Nearly a month ago @British_Airways cancelled my Heathrow to San Diego flight and this is the second issue with this company in 6 months (flight home from US >5h late and lost baggage). I’ve complained online twice and received nothing from them. Appalling service.
posted 12 hours ago
Tom Quante
Tom Quante
@British_Airways by moving my flight to 08:00AM from 15:10PM without explanation means I am now asking for you to put me up in a hotel beforehand. Your customer service line is down. This outrageous
posted 12 hours ago
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