British Airways Complaints

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Recent British Airways Issues

Simon Hancock

@British_Airways Flight to Munich over an hour late and we've been sitting on the plane for 30 minutes with no update from crew. Even worse, sitting next to drunk sweary Arsenal fans

posted 3 hours ago

Lucy

@British_Airways That’s fine if that’s the case but then it would be better if the message said “online check in is not available for your flight” rather than “there’s a technical issue”. That would be more useful and informative and you’d get fewer angry customers.

posted 3 hours ago

Jane Pledger

@Support trying to repot numerous scammers impersonating @British_Airways and attempting to obtain bank account information. Your reporting tools are not working!

posted 4 hours ago

theORBscureDDJ

@adamspink @WeddoesFan @Grumpalot1 @b_bear12345566 @MareByrne @GenovaHoy @Chelsea_gerl @DaveReidReading @Claireparks76 @Tothepo85849100 @SharedGround @TeddingtonTAG @cobaltcatcat @JohnBobNaidoo @FlyerVintage @ffssouthwark @bakerainlondon @Rajverma47 @Joe_DMB @RAAN_BERKS @rgbuick @CHaus81737 @DanJGHolt @Jemima1931 @HACAN1 @bloore_richard @transportgovuk @HeathrowNews @UK_CAA @uecna_eu @British_Airways @EL_AL_AIRLINES @cathaypacific @emirates @HeathrowATC @GregHands @BromleyCouncil With the limitations of this medium its very difficult to trade in absolutes Adam, so paraphrasing has become the norm. The only absolute is that nothing changes or improves for largest number of affected stakeholders, especially when LHR remains unaccountable for its actions

posted 8 hours ago

Adam Spink

@theorbscureddj @WeddoesFan @Grumpalot1 @b_bear12345566 @MareByrne @GenovaHoy @Chelsea_gerl @DaveReidReading @Claireparks76 @Tothepo85849100 @SharedGround @TeddingtonTAG @cobaltcatcat @JohnBobNaidoo @FlyerVintage @ffssouthwark @bakerainlondon @Rajverma47 @Joe_DMB @RAAN_BERKS @rgbuick @CHaus81737 @DanJGHolt @Jemima1931 @HACAN1 @bloore_richard @transportgovuk @HeathrowNews @UK_CAA @uecna_eu @British_Airways @EL_AL_AIRLINES @cathaypacific @emirates @HeathrowATC @GregHands @BromleyCouncil I don't think anyone has said flight paths 'won't change' as an absolute statement here.

posted 8 hours ago

Adam Spink

@theorbscureddj @WeddoesFan @Grumpalot1 @b_bear12345566 @MareByrne @GenovaHoy @Chelsea_gerl @DaveReidReading @Claireparks76 @Tothepo85849100 @SharedGround @TeddingtonTAG @cobaltcatcat @JohnBobNaidoo @FlyerVintage @ffssouthwark @bakerainlondon @Rajverma47 @Joe_DMB @RAAN_BERKS @rgbuick @CHaus81737 @DanJGHolt @Jemima1931 @HACAN1 @bloore_richard @transportgovuk @HeathrowNews @UK_CAA @uecna_eu @British_Airways @EL_AL_AIRLINES @cathaypacific @emirates @HeathrowATC @GregHands @BromleyCouncil OK, then I've not articuled the issues clearly... that's my failure. There's a large-scale airspace change process underway right now for the whole of SE England. It takes a long time as there are lots of interdepencies.

posted 8 hours ago

AviationStatistics

posted 8 hours ago

chris

@theorbscureddj @Grumpalot1 @b_bear12345566 @MareByrne @GenovaHoy @Chelsea_gerl @DaveReidReading @adamspink @Claireparks76 @Tothepo85849100 @SharedGround @TeddingtonTAG @cobaltcatcat @JohnBobNaidoo @FlyerVintage @ffssouthwark @bakerainlondon @Rajverma47 @Joe_DMB @RAAN_BERKS @rgbuick @CHaus81737 @DanJGHolt @Jemima1931 @HACAN1 @bloore_richard @transportgovuk @HeathrowNews @UK_CAA @uecna_eu @British_Airways @EL_AL_AIRLINES @cathaypacific @emirates @HeathrowATC @GregHands @BromleyCouncil to the change sponsors but they have to engage with stakeholders and consider all options - safety is obviously key and then it comes down to compliance with ANG and willingness, desire, feasibility to design respite options. In my personal view it’s doable it’s a case of whether

posted 8 hours ago

chris

@theorbscureddj @Grumpalot1 @b_bear12345566 @MareByrne @GenovaHoy @Chelsea_gerl @DaveReidReading @adamspink @Claireparks76 @Tothepo85849100 @SharedGround @TeddingtonTAG @cobaltcatcat @JohnBobNaidoo @FlyerVintage @ffssouthwark @bakerainlondon @Rajverma47 @Joe_DMB @RAAN_BERKS @rgbuick @CHaus81737 @DanJGHolt @Jemima1931 @HACAN1 @bloore_richard @transportgovuk @HeathrowNews @UK_CAA @uecna_eu @British_Airways @EL_AL_AIRLINES @cathaypacific @emirates @HeathrowATC @GregHands @BromleyCouncil The documents are those you’re already familiar with - you (and others) are assuming there can only be one route from the runway to a given route. Using PBN you could potentially have a Monday route, a Tuesday route etc - it’s how PBN is applied that is key - that will be down

posted 8 hours ago

Make Each Day Count!

@British_Airways Day 112... Coming up to four months since I wrote twice to Sean Doyle, CEO of British Airways, and absolutely no response or acknowledgement to my letters. How disgusting and extremely disappointing is that?! No customer engagement whatsoever!

posted 14 hours ago

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