British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
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Recent British Airways Issues
Tim Winter
@British_Airways Is anyone going to bother to reply to my last email re my ongoing complaint sent almost a month ago? My flight cancelled and upgrade vouchers falsely used when put in economy! BA customer service shocking! #CustomerServiceFail
Elodie Carcaillon
@British_Airways I don’t want a link to keep reading the same excuse Lindy, I want customer support as I’m entitled too after paying a holiday with you that went really bad you are the provider here that is your responsibility! I’m getting very frustrated now and want to escalate this case
Super
I'm seeking clarification on the cancellation charges associated with economy standard tickets and I'm unable to find. Could you please provide clear details on the cancellation fees for economy standard tickets on international flights operated by your airline? @British_Airways
Stephen Hance
@British_Airways @AmexUK Now you tell me my flight cancellation was due to adverse weather conditions. Therefore you don’t owe compensation. Why did you not tell me this at the time, although I asked repeatedly? Surely you’re not trying to get out of your obligations? Case 01186906
Ashleigh Brown
@British_Airways hi, currently trying to check in for my flight from Rio to London tomorrow - your website has been down for hours. Any ideas when this will be up and running - don’t fancy 11.5 hours in a middle seat!!
VayKatie
@British_Airways cool cool, thank you for splitting me and my new fiancé up even though we booked together and paid and extra $900 to have a good birthday experience on our 1st over seas flight. I’ll make sure to annoy the shit out of your flight attendants and everyone around me
Mark Scholfield
@British_Airways still no response - teeing off at 11am tomorrow morning; who do I send the receipts for golf club hire, purchase of golf shoes, balls, waterproofs, umbrella etc to?