British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
Got issues or have something to share about British Airways?
Reports generated for
Recent British Airways Issues
Aimee Christian
@British_Airways will you extend your sale given your website is down? I’ve been trying to buy tickets for 2hrs!!
AJC
@British_Airways We're flying from Heathrow on May 12th. We've just read about the upcoming strikes at Heathrow and we're now wondering what the impact will be on our flight ?
Mommagucci T
@British_Airways Your customer service is so terrible that you have scammers getting customers information pretending to be you. All because we can't get resolution from @British_Airways
jacqui bentley
@British_Airways I would appreciate if you could DM me details of who I can escalate my concerns to I just don’t think that the board would be impressed if they were aware of the issues that the current lack of communication and service is doing for the future. Your business relies on customers
Kristi Leo
@British_Airways @British_Airways what is frustrating is the lack of information and communication. This is the first and also the last time I’m flying with your airline.
Angus Coutts
Hi, we're @British_Airways and we're gonna assign you the worst seat available when you check in. Don't like it, you can move 1 row forward or back to a better seat but you *will* have to pay 40 quid for the privilege. Honestly, it's a racket. Legalised extortion
Nev
@British_Airways I flew on SA to San Francisco leg and the armrest and seat was loose. I’m flying back today pls contact me
Cherie Kong
@British_Airways 6 weeks since my partner requested to change her name on her BA account but still nothing confirmed. How long does it take for a computer system or even a human to do this?