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Bank of Melbourne offers financials services including bank accounts, credit cards and loads.

Problem with Bank of Melbourne?

Complaints Overview

24 hours 1 reports (+100% change)
7 days 1 reports (+100% change)

Got issues or have something to share about Bank of Melbourne?

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Reports generated for

Recent Bank of Melbourne Issues

Jane French (@gohawks03)

@BankofMelb hi team is there an issue with dialling into the contact centre at the moment. I can’t dial in using the app or on the 132266. Thanks
posted 1 hour ago

Daniel Clancy (@DanielClancy)

@BankofMelb can you tell me when I can access my own fucking money again? Why are you constantly going offline? How am I supposed to eat & buy medication? I need an ETA. Now.
posted 3 weeks ago

BR13 (@BR1310)

@BankofMelb - Is official the worst bank of Australia. waiting 2 hours. person A said I can't help with the query. Went to service desk again, lodge a complaint. CSR said will transfer you to another department. Guess what? same person A picked up the call. Can access my funds.
posted 3 weeks ago

Glen Sinnott (@GlenSinnott1)

Disgusting service @BankofMelb and @Qantas who have tied up my funds and made my bank account and ultimately my money inaccessible since last Thursday. Totally unacceptable still overdrawn today.
posted 1 month ago

BinaryADD (@binaryADD)

@DustyPee @BankofMelb The 'must document everything, do nothing bank.' Surely @BankofMelb recognise my twitter account for my comments before. What you say now BoM?
posted 1 month ago

John von Ahlen (@johnvonahlen)

@BankofMelb Thanks. But at this stage I’m spending more time on your complaints process than actually receiving assistance. Unreal.
posted 1 month ago

ScienceGuyOz (@Equidae3)

@BankofMelb Have tried twice to open an account online today but have received system failure messages both times. Data was saved. Any current online issues?
posted 1 month ago

Peter Ristovski (@peter_ristovski)

@DustyPee @BankofMelb What’s the complaint @DustyPee ?
posted 2 months ago

Catherine (@ozwomanofsteel)

@BankofMelb Still waiting 6 days later for a replacement card & my emergency cash payment has been declined. It appears nothing happens unless exposed on SM! #CustomerService #failure
posted 2 months ago

mercfan (@Mercfan3Mercfan)

@DustyPee @BankofMelb No cost for complainant but user pays for the bank generally works in your favour
posted 2 months ago