@BankofMelb - Is official the worst bank of Australia. waiting 2 hours. person A said I can't help with the query. Went to service desk again, lodge a complaint. CSR said will transfer you to another department. Guess what? same person A picked up the call. Can access my funds.
@BankofMelb can you tell me when I can access my own fucking money again?
Why are you constantly going offline?
How am I supposed to eat & buy medication?
I need an ETA.
Now.
@DustyPee@BankofMelb The 'must document everything, do nothing bank.'
Surely @BankofMelb recognise my twitter account for my comments before.
What you say now BoM?
@BankofMelb Have tried twice to open an account online today but have received system failure messages both times. Data was saved. Any current online issues?
@BankofMelb Still waiting 6 days later for a replacement card & my emergency cash payment has been declined. It appears nothing happens unless exposed on SM! #CustomerService#failure