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Atmos Energy Outages

Atmos Energy Corporation, headquartered in Dallas, Texas, is one of the United States' largest natural-gas-only distributors, serving over three million natural gas distribution customers in over 1,400 communities in nine states.

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Complaints Overview

24 hours 1 reports (+100% change)
7 days 1 reports (-50% change)

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Recent Atmos Energy Issues

FW Convention Ctr (@FWConventionCtr)

Welcome to Fort Worth, CS Week attendees and exhibitors! CS stands for Customer Service and this global event is for electric, gas and water/wastewater utility pros! #cx #education #connections @FWWater @oncor @atmosenergy
posted 59 minutes ago

Dad Joke (@BrianH8467)

@atmosenergy if you send me an email to pay your bill maybe your website should be working so I can do that.
posted 1 week ago

Keith Moore (@keithmooretexas)

@TexasMonthly Yet, the "at cost" fuel portion of my @atmosenergy bill is $9 per MCF (thousand cubic feet). I realize they don't buy at spot prices but still, are they that bad at their purchase decisions, do they just not care or is there something else going on?
posted 1 week ago

Super Dave (@SuperDave0805)

Hey @atmosenergy want to tell me how my gas bill went from 58 dollars last month to 222 dollars this month when I have used less because on warmer weather?
posted 1 month ago

Vetgirl (@stephtx1)

@atmosenergy my 90-year-old mom in Texas had her gas bill doubled to over $400 from last year same usage. Can someone explain this to me please. How are seniors supposed to survive when you keep raising their bills?
posted 1 month ago

Meh. (@HeyItsHigbe)

Holy lord, @atmosenergy - I don't need a 2.5 minute video about my bill. I can look at the bill and figure out what's owed due to usage.
posted 1 month ago

lar306 (@LarryJacobsJr)

@kellwoohoo My homeowners increased $1600!! @atmosenergy charges me $40/mo just for a customer fee at a house barely using any natural gas!! Electric rates off the charts!! @GregAbbott_TX did this!!
posted 1 month ago

839priss3:16 (@priss309)

@atmosenergy Why are the bills in MS double and trip???
posted 2 months ago

Stef☦️ (@Mo_Stef61)

@incognito0225 @wendyp4545 And he clearly doesn’t give a damn about the people of Texas either. I opened my @atmosenergy bill a couple days ago and it had nearly doubled from the previous bill. Absolutely outrageous! And I keep my house at 67-68 in winter.
posted 2 months ago

Thomas Paine (@PaineInTheAsss)

@atmosenergy ...service, you ALSO have to call DURING WORKING HOURS to try and SCHEDULE someone to come back and turn the gas back on. Its absurd. Its 2024 for christs sake, why cant you schedule turn ons after bills are paid automatically? And why arent you using generative AI to implement..
posted 2 months ago
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