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Australia and New Zealand Banking Group (ANZ) offers financial services to the public and busineses. Consumer services include bank accounts, loans, credit cards and investment services. Online access is available through Internet Banking and the ANZ goMoney app, offering mobile banking apps for iOS devices.

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Recent ANZ Issues

Owen Prince
Owen Prince
@ANZ_AU Just went to make a deposit at a branch. Told there were no human staff to take my cash. Had to stand outside on the street and feed note by note into a machine! Not only is my anxiety going off now but that is terrible from a customer service point of view! Do better!
posted 1 week ago
Sumi
Sumi
@ANZ_AU on hold from 8.04 to finally getting connected to a very impatient customer service agent to be told the card maybe or may not be blocked due to technical outage is probably the worst answer one wants to hear . Not acceptable and will be looking at changing banks
posted 2 weeks ago
Sumi
Sumi
@ANZ_AU best customer service 3 hours on hold !!!!!!! From 7.30 Pm If you are having technical issues and don’t wanna answer calls put up a recording for us to call later like show some professionalism Can’t use my card or app and Uber and Uber eats can’t process payment
posted 2 weeks ago
terry lancashire
terry lancashire
@stephendziedzic @ANZ_AU #ANZ had a really good Pacific network of banks and ATM Kiribati
posted 1 month ago
Mitch (I will never DM you)
Mitch (I will never DM you)
Hahahahahahaa did I say @ANZ_AU was the worst? Look at these fucking Ruggers @CommBank
posted 1 month ago
Nick Efthimiou
Nick Efthimiou
@difficultnerd @ANZ_AU Imagine you’re like “due to higher than normal spending volumes, payment on my mortgage will be delayed”. They’d answer pretty quickly
posted 1 month ago
Carstendog
Carstendog
@difficultnerd @ANZ_AU My favourite thing about the @ANZ_AU is you go into a branch (if it hasn’t already been closed) to resolve an issue and they direct to a bank of phones so you can sit in their office and wait for someone to answer your call.
posted 1 month ago
James N
James N
it is super annoying to get half the first verse of "You've got the love" by Florence and the Machine then some segment of something awful at phone line quality, over and over and over and over again, @ANZ_AU - which is why every time I call you lose another trust account.
posted 1 month ago
Whiteevo6
Whiteevo6
@Spartacus_HODL @ANZ_AU did the same crap here in Australia preventing me buying every time I tried to send money, they argue it’s to protect us. Why didn’t they protect me from the eBay scammer? They will allow it go but they want you to tell them how much crypto you hold, unsure how it’s legal
posted 1 month ago
Damien Bryan
Damien Bryan
@ben_ossy @ANZ_AU Our Machines are now working.. so maybe this random unknown issue that they won’t acknowledge is also resolved?
posted 1 month ago
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