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The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City.

Overview

2 reports
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44 reports
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Recent American Express Issues

Richard Wilson
Richard Wilson
@British_Airways @americanexpress say otherwise: they tell me that if you cancel the request, the matter is resolved immediately. Bearing in mind that this was caused by your IT system not working properly, I'm disappointed in the 'computer says no' response from @british_airways
posted 5 hours ago
Richard Wilson
Richard Wilson
@British_Airways @AmericanExpress say you can cancel the payment and it will be cleared immediately
posted 5 hours ago
Marco Montana
Marco Montana
@AmericanExpress Tried to access my account today on the app, it asked to verify identity NP! I wait maybe 5 mins no text... I hit resend. Wait still no text i set email me.... I wait another few minutes still nothing, I ask it to text me again! Finally I get a text and enter…
posted 1 day ago
Alpha dog
Alpha dog
@Rengam_Data @hkuppy @612Gravy @AmericanExpress Any line? What if 3 billionaires arrive at the same time? Price increase ??
posted 1 day ago
Ashfaque
Ashfaque
@AmericanExpress @AskAmex This number not in use, dial yourself and check The downfall of Amex customer service
posted 1 day ago
Sach Sehgal
Sach Sehgal
Talking to @AmericanExpress customer care is like therapy. How are you guys so nice? @AmexIndia
posted 1 day ago
Imminent.sea
Imminent.sea
Saw in the replies @mgogel thinks it may be related to a recent breach @AmericanExpress that's seen a suspicious lack of coverage.
posted 1 day ago
Chris Hendricks
Chris Hendricks
Extremely disappointing when you pay extra to sit in Comfort+ on @Delta , are a platinum medallion member with a Delta Reserve @AmericanExpress and delta decides to split you and your spouse for no reason, with no notification and doesn’t care when you raise a question…
posted 1 day ago
Kelly Kraft
Kelly Kraft
@hkuppy @AmericanExpress I will be downgrading my Amex Plat when the yearly fee comes due because the lounges used to be some of the best and its best perk, now not so much.
posted 2 days ago
JonathanReid
JonathanReid
@hkuppy @AmericanExpress Quit using the lounges post-Covid; they are all overcrowded, food is lacking, etc. Best $200 I’ve spent this year was for a credit card points consultant; downgrading AMEX from Platinum to Gold, ditching Chase Sapphire, adding a few others.
posted 2 days ago
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